Google · 20 hours ago
Customer Engineer II, Outcome, SaaS
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$125K/yr - $183K/yr
6+ years expGoogle is a leading cloud computing company, and they are seeking a Customer Engineer II to facilitate the adoption and maximize the value of Google Cloud products for their SaaS customers. The role involves managing deployment plans, resolving technical blockers, and ensuring customer satisfaction and ongoing product usage.
AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
Responsibilities
Develop and orchestrate a structured, end-to-end deployment plan across customer and partner teams, on-boarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training)
Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment
Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals
Drive and track progress of the initial and ongoing ramp of license agreements, moving customers from agreement to consumption as quickly as possible
Identify expansion opportunities for new license agreements within the account during project execution
Qualification
Required
Bachelor's degree or equivalent practical experience
6 years of experience with cloud native architecture in a customer-facing or support role
Experience in deployment planning, orchestration, or change management
Experience in programming languages, debugging, or systems design
Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders
Preferred
Experience in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations or Security
Experience with Google Cloud products and differentiating from competition
Experience guiding customers through the organizational change and delivery preparation needed to adopt new, cloud-powered business processes
Experience with development or implementation of AI agents in an enterprise environment
Experience working with product and support teams to resolve technical blockers
Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer delivery
Benefits
Bonus
Equity
Benefits
Company
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
10001+ employees
H1B Sponsorship
Google has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)
Funding
Current Stage
Public CompanyTotal Funding
$26.1MKey Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M
Leadership Team
Sundar Pichai
CEO
Thomas Kurian
CEO - Google Cloud
Recent News
2026-01-22
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2026-01-22
Company data provided by crunchbase