City of New York · 1 day ago
Community Center Program Manager
Manhattan, NY
Full-time
Onsite
Entry, Mid Level
$63K/yr - $98K/yr
2+ years expThe City of New York's Department of Youth and Community Development (DYCD) is seeking a Community Center Program Manager to oversee a network of community-based organizations. The Program Manager will be responsible for monitoring contracts, evaluating program performance, and providing technical assistance to ensure compliance and improvement.
GovernmentLegalPublic Relations
Responsibilities
Monitor and evaluate Community-Based Organization (CBO) Community Center contracts
Review, provide feedback and approve annual programming scope of work
Will be required to conduct site visits during late afternoon, evening and weekends
Provide technical assistance and direct work improvement or corrective action for underperforming CBOs
Evaluate contract performance reports, as well as agency fiscal documents to ensure contract compliance
Become proficient and provide training to CBOs on DYCD Connect, DYCD innovative, web-based program management system
Make summary reports to higher administrative levels along with recommendations to improve program performance
Prepare standard reports to higher management
Knowledgeable of Youth Development and Youth Leadership standards and ability to develop and integrate practices into program development
Carry out special assignments, tasks and projects assigned by senior management as needed
Qualification
Required
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above
Monitor and evaluate Community-Based Organization (CBO) Community Center contracts
Review, provide feedback and approve annual programming scope of work
Will be required to conduct site visits during late afternoon, evening and weekends
Provide technical assistance and direct work improvement or corrective action for underperforming CBOs
Evaluate contract performance reports, as well as agency fiscal documents to ensure contract compliance
Become proficient and provide training to CBOs on DYCD Connect, DYCD innovative, web-based program management system
Make summary reports to higher administrative levels along with recommendations to improve program performance
Prepare standard reports to higher management
Knowledgeable of Youth Development and Youth Leadership standards and ability to develop and integrate practices into program development
Carry out special assignments, tasks and projects assigned by senior management as needed
Preferred
Problem Solving: Identify and resolves problems in a timely manner Develops alternative solutions Works well in group problem solving situations
Technical skills: Pursues training and development opportunities Strives to continuously build knowledge and skills Shares expertise with others
Costumer Service: Manages difficult situations Responds promptly to provider and community needs
Written Communication: Writes clearly and informatively Able to read and interpret written information
Professionalism: Approaches others in a tactful manner Reacts well under pressure Treats others with respect and consideration
Background in working with community-based organizations
Experience and knowledge of after school and community organizing
Familiar with current developments and trends in the fields of social and human services
Computer literate with advanced knowledge of Microsoft: Word, Excel and Outlook
Company
City of New York
City of New York, often called as New York City, is the most populous city in United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Carl G Esposito
Chief Information Security Officer
Dawn Miller
Senior Advisor to the Chief Climate Officer
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