Product Trainer jobs in United States
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Musco Lighting · 2 hours ago

Product Trainer

Musco Lighting is a global leader in sports and large-area lighting solutions, with an opening for a Product Trainer in their Des Moines office. The role involves providing on-site training to customers, ensuring they are well-informed about product usage, safety, and maintenance.

FitnessManufacturingProduct DesignSports
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H1B Sponsor Likelynote

Responsibilities

Travel to customer locations to provide on-site training. Perform trailer certifications and documentation once trailer has been commissioned
Conduct an Insane Impact-positive training that includes walking the customer through a 2-4 hour process covering warranty, servicing components, training on software, safety precautions, proper storage and transfer of product, troubleshooting, in-depth product knowledge, marketing opportunities, branding, and final hand-off items
Assist in securing logistics to deliver the trailer or physically delivering the product in areas within proximity to Des Moines, IA
Aid in the maintenance and upkeep of our owners guides and manuals within our Max trailer portal
Offer the warranty documents to our customers while helping them walk through any questions while filling out post-sale materials
Stay updated on product information including maintaining relationships with our vendors
Communicate timelines to the customer based on the feedback within our project management system and the operations team
Accommodate the operations team on an as-needed basis to program, build, or transfer our raw goods during the build process
Ensure product arrives to customer in a clean, professional fashion including remote cleanings before reaching the final destination

Qualification

OSHA 10 certificationBasic computer skillsCustomer interactionMechanical orientationDecision making

Required

Ability to interact with customers in a comfortable, non-sales environment
Mechanically oriented with the ability to make independent decisions
OSHA 10 certification or ability to obtain
GED or High School Diploma
Driver License, clean driving record, ability to obtain DOT medical card, and a passed background screening
Must be able to lift 50lbs at a time, travel to job sites, and work indoors & outdoors
Basic computer skills
Travel is up to but not limited to 75%
Full time position – Mon – Fri and home on weekends except on rare occasions
Estimated 40 hours / week

Benefits

Varying health insurance plans
Vision and dental insurance
PTO
401k
Profit sharing
And more!

Company

Musco Lighting

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Musco has focused on the design and manufacture of sports-lighting systems.

H1B Sponsorship

Musco Lighting has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2023 (2)
2021 (2)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Christopher Hyland
Chief Financial Officer
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Joe Crookham
Founder
Company data provided by crunchbase