Northpoint Recovery · 1 day ago
Recovery Technician Supervisor
Loveland, CO
Full-time
Onsite
Mid, Senior Level
$52K/yr - $62K/yr
2+ years expNorthpoint Recovery Holdings, LLC is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders. The Recovery Technician Supervisor is responsible for assisting with facility operations, training new staff, ensuring patient safety, and managing Recovery Tech processes to provide optimal patient care.
Health Care
Responsibilities
Facilitate and support new hire training efforts to ensure they receive the appropriate training and education needed, compliance with policies and procedures, and the safety and wellbeing of patients
Identify opportunities to train and develop Recovery Tech staff to improve moral, efficiency, safety, patient wellbeing, experience, and outcomes
Manage schedules, coverage and team needs
Safely transport patients in Company provided vehicle
Interact routinely with patients, observe behaviors and communicate significant observations to clinical staff
Follow reporting and communication guidelines when interacting with staff and patients
Timely completion and accuracy of paperwork, including daily logs and forms
Solely responsible to complete and manage observation checks for all shifts on a regular basis
Maintain and assist with development of daily schedule and program structure, specifically around transport times, meal times, transition times, and others outside of normal programming hours
Function as a member of the treatment team and provide patient observation rounds, and consistent monitoring of patient’s activities and behaviors during scheduled shift
Attend and actively promote recreational outings and activities with patients; encourage pro-social and coping skills
Ensure facility cleanliness and upkeep, and assist with tasks and audits to aid in TJC, State, and Federal compliance initiatives
Provide on floor assistance due to call outs/changing staff needs and as requested
Facilitate referrals to other healthcare providers
Assist patients with their needs and collaborate with onsite clinical and medical staff as necessary
Facilitate and assist with selected activity and education group sessions; document timely and accurately according to established policies and procedures
Assist in orientation of new patient admissions
Utilize therapeutic communication skills and maintain professional boundaries with patients and their families
Participate in the inventory process and monitor delegated vendor supplies
Be a role model for patients and create a positive culture with staff by emulating professional attitude, language, and communication
Assist with treatment planning and discharge planning
Document information regarding client care and behavior as required in established policies and procedures
Utilize de-escalation skills when exposed to volatile clients in an effort to maintain personal safety while also ensuring safety for the clients, and other individuals in the program
Assist counseling and administrative staff in responding to emergency situations
Maintain confidentiality in accordance with established policies and procedures and standards of care
Adhere to all Company policies and procedures
Perform other job-related duties as assigned
Qualification
Required
Must be at least twenty-one (21) years of age
2+ years of management experience required
Valid driver's license and clean driving record required
Enthusiasm, passion for working with people, and an internal drive to improve the lives of individuals in our care
Knowledge and skills in English usage, interpersonal relationships and excellent communication skills
Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
Demonstrated ability to hold strong personal boundaries and ability to build rapport with patients
Knowledge of surrounding geographic area to ensure effective and efficient routing
Ability to organize and prioritize competing priorities and work time to balance demands
Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Preferred
2+ years of relevant work experience preferred
De-escalation techniques
Excellent organizational abilities
Excellent written and oral communication skills
Attention to detail and accuracy
Client service oriented (both internal and external)
Creative and persistent problem solver
Able to handle confidential material in a reliable manner
Ability to interact and communicate with individuals at all levels of organization
Strong interpersonal skills to handle sensitive situations and confidential information
Ability to multi-task and prioritize workload in a fast-paced environment
Proficiency with PC and Microsoft Office Suite
Benefits
Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
100% Employer Paid Employee Assistance Program
Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
Generous Paid Time Off plan
Employee Referral Bonuses
401K Retirement Plan & Employer Match
Company
Northpoint Recovery
Northpoint Recovery is specialized drug and alcohol detox and rehab treatment center located in Southwestern Idaho.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2016-01-01Acquired
Leadership Team
Stokes Aitken
Chief Executive Officer
Recent News
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