Hampton Roads Transit · 1 day ago
Workday HCM - Functional Support Analyst
Hampton, VA
Full-time
Onsite
Senior Level
7+ years expHampton Roads Transit is looking for a dynamic and customer service oriented Workday HCM - Functional Support Analyst to join their team. The role involves providing user support, implementing HRMS applications, and collaborating with technical teams to enhance the functionality of the HRMS system.
GovernmentTransportation
No H1B
Responsibilities
Work with technical team and functional users to plan and upgrade or implement HRMS application
Provide daily user support and troubleshooting of issues
Functional liaison with technical team for issues or enhancements needing IT support. Including working with users to provide applicable functional specifications and system testing of IT fixes and enhancements
Work with functional users to ensure continuous effective use of agency’s HRMS application
Assist users with utilizing additional delivered functionality
Assist with leading requirement analysis sessions to gather key business objectives
Work with team to continually build application business processes
Provide power user support in creation of advanced reports for team shared use
On-going review of regulatory changes; to include working with functional users to communicate, test and build of training in support of changes to application based on released updates and upgrades
Work with functional team to gather and document requirements to apply system solutions to business problems
Assist functional users in performing configuration changes, testing, training and business process documentation as needed
Provide continuous mentoring and knowledge transfer to functional users
Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures
Perform other functional analyst support duties as needed
Qualification
Required
All applicants must be legally authorized to work in the United States without current or future company sponsorship
This position is located in the Hampton Roads, VA offices and requires on-site presence
Proven experience as Workday HRMS Functional Support analyst in the implementation of Workday's HRMS ERP systems
Proven experience with full lifecycle implementation with Workday HRMS ERP system and technical knowledge of Workday HRMS applications
Exemplified advanced knowledge in understanding of business requirements, processes and implementation approaches for three or more of the following Workday HRMS core modules: Workforce Management, Benefits Administration, Payroll, Recruiting or Absence Management
Experience with configuring Workflow approvals
Demonstrated experience with implementing and managing application security for Workday's HRMS system
Must be able to QA test development work and work with the technical development team to ensure customer requirements are met
Advanced knowledge of HR business practices, workflow analysis, business systems design, and process re-engineering
Proven experience in requirement gathering, fit/gap analysis, documenting design, test planning, test scripts etc.…
Accountable and strong rapport with technical counterpart and user community
Willing to provide leadership in the development of functional skills in others through active knowledge sharing
Technical proficiency in developing user reports with Workday's HRMS system
Technical proficiency with SQL for reviewing data, troubleshooting and testing/validating source system data
Demonstrated ability to handle multiple priorities effectively and efficiently
Demonstrated skill in verbal and written communications
Excellent issue resolution (problem diagnosis), analytical and troubleshooting skills
Demonstrated commitment to and understanding of best practices in quality customer service
Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential
BA/ BS degree in Business Administration or Management Information Systems or closely related field or the equivalent combination of education and experience required
7 + years of operational experience supporting Workday's HRMS application
6 + years proven Workday HRMS system implementation / upgrade experience
2+ full Workday HRMS Software Development Life Cycle (SDLC) implementations
Worked as Workday HRMS Functional Lead 2+ implementation and/or upgrade projects
Possess a valid Driver's License
Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence)
Preferred
Experience working with a Transit agency
Public Sector experience
Benefits
Unmatched benefits
Competitive wages
Company
Hampton Roads Transit
Hampton Roads Transit provides bus, paratransit, ferry & light rail service.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Conner Burns
Chief Financial Officer and Treasurer
Alexis N. Majied
Chief Communications Officer
Recent News
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