LHH · 18 hours ago
Sales Operations Specialist
San Jose, CA
Contract
Onsite
New Grad, Entry Level
$26/hr - $29/hrLHH is a leading global hardware manufacturer seeking a Sales Operations Specialist. This role involves supporting customer account operations, managing order fulfillment, and collaborating with various internal teams to ensure effective communication and process consistency.
Human Resources
Responsibilities
Ensure regular and effective communication with customers, sales teams, and internal cross‑functional groups
Provide customer account support by identifying issues, resolving problems, and driving corrective actions
Book customer orders in Oracle ERP, adjust ship dates based on factory planner input, and confirm shipment schedules
Maintain full compliance with SOX, ISO, and company revenue recognition guidelines
Drive quality, accuracy, and process consistency to meet customer service metrics
Manage customer demand, inventory visibility, and supply alignment to support customer schedules
Resolve operational issues—including logistics optimization—to meet customer needs
Validate customer demand inputs and meet with customers to understand trends and inventory consumption
Stay updated on product transitions and customer qualification status
Collaborate with demand planning, supply planning, logistics, and finance to allocate supply
Support operational projects such as ERP/IT changes impacting fulfillment and supply chain processes
Report monthly and quarterly revenue performance and identify risks or opportunities
Qualification
Required
Experience handling operational challenges in order management, backlog management, scheduling, and customer issue resolution
Prior Sales Operations experience is required
Knowledge of MRP processes and end‑to‑end order fulfillment
Strong understanding of inventory management and shipping processes
Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint)
Preferred
Oracle ERP experience (nice to have)
Bachelor's degree preferred, but equivalent relevant experience is acceptable
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
LHH
At LHH, we believe work should be meaningful, fulfilling, and connected.
Founded in 1967
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dave Hilbig
President & CEO, OCM-LHH Utah, Wyoming
Ted Diven, MBA
CEO - OCM / Lee Hecht Harrison (ID, MT, NV)
Recent News
24-7 Press Release Newswire
2025-05-17
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