The Digital Frontier · 1 day ago
CSR—>Account Manager
Broomfield, CO
Full-time
Onsite
Entry, Mid LevelThe Digital Frontier is a certified woman-owned digital printing company specializing in various print services. They are seeking a Customer Service Representative who will transition to an Account Manager role, responsible for managing customer inquiries, creating quotations, and fostering client relationships.
3D PrintingGraphic DesignMade to OrderPrinting
Hiring Manager
Sara Schaeffner
Responsibilities
Assisting customers by addressing inquiries
Creating quotations
Entering orders
Managing orders
Ensuring customer satisfaction
Fostering positive client relationships
Supporting efficient communication between clients and internal teams
Qualification
Required
Experience in Customer Service, Customer Service Representatives, and Customer Satisfaction in a fast-moving environment
Strong Communication skills and the ability to build professional and effective client relationships
Account Management skills or the ability to quickly learn and develop account management expertise
Excellent organizational and multitasking abilities to manage customer and project details
Proficiency in using CRM systems or similar tools
A proactive and customer-focused approach with a commitment to delivering excellent results
Preferred
Experience working in the print industry a big plus
Company
The Digital Frontier
The Digital Frontier offers large format and digital printing solutions, including display products and accessories.
Founded in 1994
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Sara Schaeffner
CEO & Principal
Company data provided by crunchbase