The Digital Frontier · 4 days ago
CSR—>Account Manager
Broomfield, CO
Full-time
Onsite
Entry, Mid LevelThe Digital Frontier is a certified woman-owned, full-service digital printing company specializing in various print production and custom framing. They are seeking a Customer Service Representative who will transition to an Account Manager position, focusing on managing a rich book of business and ensuring customer satisfaction through effective communication and relationship building.
3D PrintingGraphic DesignMade to OrderPrinting
Hiring Manager
Sara Schaeffner
Responsibilities
Assisting customers by addressing inquiries
Creating quotations
Entering orders
Managing orders
Ensuring customer satisfaction
Fostering positive client relationships
Supporting efficient communication between clients and internal teams
Qualification
Required
Experience or skills in Customer Service, Customer Service Representatives, and Customer Satisfaction
Strong Communication skills and the ability to build professional and effective client relationships
Account Management skills or the ability to learn and develop account management expertise
Excellent organizational and multitasking abilities to manage customer and project details
Proficiency in using CRM systems or similar tools is a plus
A proactive and customer-focused approach with a commitment to delivering excellent results
Company
The Digital Frontier
The Digital Frontier offers large format and digital printing solutions, including display products and accessories.
Founded in 1994
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Sara Schaeffner
CEO & Principal
Company data provided by crunchbase