Paradies Lagardère · 1 day ago
Assistant General Manager -Potbelly
Tampa, FL
Full-time
Onsite
Mid Level
$55K/yr - $55K/yr
3+ years expParadies Lagardère is an award-winning and innovative Airport Concessionaire looking for passionate individuals to fill roles in a retail and dining environment. The Assistant General Manager will create and deliver first-class experiences for travelers while maintaining high standards for guest service and operational efficiency.
Hospitality
Responsibilities
Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning
Maintain a professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and grooming standards
Be a visible presence, available to members of your team, guests, and airport partners
Monitor the performance of your team and operational systems, making adjustments, as necessary
Ensure positive guest service in all areas
Investigate and resolve complaints concerning food quality and service, responding to guests and General Manager with a resolution within 24 hours
Take all appropriate actions to turn dissatisfied guests into return guests
Drive top line sales and profitability
Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations
Qualification
Required
3-5 years of restaurant management experience
Obtain and maintain current Serv Safe Food Manager's Certification within six months of hire/promotion
Ability to lift a minimum of 25 lbs. and perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances
Standing for long periods and the ability to work in an environment with varying temperatures
A combination of practical experience and education will be considered as an alternative
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
Must agree to work various shifts in a 7/365 team-oriented environment. The schedule is determined by business needs
Proficiency required in reading, writing, Microsoft Office, and mathematics
Restaurant management: 3 years (Required)
Day Shift (Required)
Night Shift (Required)
Weekends (Required)
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Company
Paradies Lagardère
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gregg Paradies
President and CEO
John Jamison
EVP and Chief Financial Officer
Company data provided by crunchbase