Health Plus Management · 22 hours ago
Front Desk Coordinator
NYC Metro Area
Full-time
Onsite
Entry Level
$18/hr - $18/hr
1+ years expHealth Plus Management (HPM) is a Physician Support Organization specializing in clinical practice management. They are seeking a Front Desk Coordinator to greet patients, schedule appointments, and manage administrative records, ensuring the office runs smoothly and maintaining professional relationships with patients and staff.
Health Care
Responsibilities
Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care
Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner
Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines
Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant)
Navigate through NextGen to access and provide patient information
Maintain compliance by contacting patients to confirm appointments
Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments
Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed
Qualification
Required
Bilingual (English/Spanish)
Excellent verbal and written communication
Ensuring a great patient experience by delivering outstanding customer service
Exceptional organizational and time-management skills
Ability to multi-task
Adaptability and flexibility while working in a fast-paced environment
Problem-solving ability and aptitude
Outcome-focused, with an ability to work under pressure
A solution-oriented mindset
A strong sense of urgency and focus in accomplishing tasks
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 25 pounds at times
Preferred
1+ years of relevant medical administrative experience
Experience with medical insurance/verification
Knowledge of medical terminology & procedures
Experience with EMR
Strong computer knowledge and windows program including Microsoft word/excel
Benefits
Medical
Dental
Vision
Disability Insurance
401k
Paid Time Off
Holidays
Company
Health Plus Management
Health Plus Management (“Health Plus”) provides the most effective solutions for physicians who wish to outsource their practice’s non-medical functions.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2019-01-28Acquired
Leadership Team
Michael Jablon
Chief Financial Officer
Walter LeStrange
Chief Operating Officer
Company data provided by crunchbase