Strider Technologies · 1 day ago
Executive Client Success Manager
Tysons Corner, VA
Full-time
Hybrid
Senior Level
7+ years expStrider Technologies delivers strategic intelligence that helps organizations make faster, more confident decisions in an increasingly complex global environment. The Executive Client Success Manager will support strategic clients in North America, helping them implement and scale their security programs using Strider’s unique tools and insights.
Artificial Intelligence (AI)Big DataCyber SecurityProductivity ToolsSoftware
Responsibilities
Lead the Executive Client Journey
Serve as the strategic owner of the full client lifecycle for complex, high-impact strategic accounts—from contract execution through onboarding, enablement, executive business reviews, renewal, and long-term partnership development
Act as the primary point of contact and trusted advisor
Drive Strategic Client Outcomes
Translate client objectives into success plans that demonstrate clear value, risk reduction, and mission alignment
Deliver meaningful results that strengthen client relationships
Enable Growth and Expansion
Identify, qualify, and influence expansion opportunities within Strategic-level accounts
Partner with Sales and Leadership to shape account strategies, support renewals, and drive timely upsell and cross-sell motions grounded in client value realization
Model Ethical and Trusted Leadership
Uphold the highest standards of confidentiality, integrity, and discretion in all client engagements
Reinforce trust with senior stakeholders by operating with sound judgment, security awareness, and alignment to Strider’s mission and values
Deliver Proactive, Executive-Level Client Management
Anticipate institutional needs, risks, and emerging challenges before they escalate, delivering solutions with speed and precision
Respond to executive stakeholders with urgency, clarity, and professionalism
In every client interaction, exemplify Strider’s standards by:
Arriving prepared with clear objectives, insights, and recommendations
Proactively identifying risks, opportunities, and strategic next steps
Demonstrating executive presence through communication, conduct, and professionalism
Qualification
Required
7+ years of progressive client success, consulting, or senior client-facing experience, with a demonstrated ability to drive outcomes for complex or executive-level accounts
Strong strategic mindset with the autonomy and judgment to operate effectively in a fast-paced, high-growth, and often self-directed startup environment
Exceptional executive communication skills—written and verbal—with the ability to influence, align, and build trust across senior and diverse stakeholder groups
Highly organized and detail-oriented, with strong program management skills and the ability to balance multiple high-priority accounts
Willingness to travel up to 20% to support executive client engagements and relationship development
Preferred
Experience Supporting High-Sensitivity Risk Programs
Familiarity with counterintelligence, insider risk, or supply chain risk programs—especially within academic or corporate settings
Commercial Acumen and Cross-Functional Influence
Background in sales or revenue-adjacent roles with experience influencing complex buying decisions and navigating renewals or expansion conversations
Language Skills
Proficiency in Mandarin, Russian, or Farsi
Benefits
Competitive Compensation
401(k) Plan
Company Equity Options
Flexible paid time off exceeding statutory minimums
Wellness Reimbursement
Observance of US Federal statutory holidays (office closed)
Paid parental leave meeting or exceeding provincial/federal requirements
Company
Strider Technologies
Strider is a strategic intelligence firm that utilizes artificial intelligence to convert publicly available data into actionable insights.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$112MKey Investors
Pelion Venture PartnersValor Equity PartnersKoch Disruptive Technologies
2024-09-12Series C· $55M
2022-04-27Series B· $45M
2020-10-27Series A· $10M
Leadership Team
Greg Levesque
CEO & Co-Founder
Michael Brown
Co-Founder & CDO
Recent News
2025-11-13
PR Newswire
2025-10-13
Company data provided by crunchbase