Sobi - Swedish Orphan Biovitrum AB (publ) · 4 days ago
Director of Trade Operations, North America
United States
Full-time
Remote
Director/Executive
$185K/yr - $240K/yr
10+ years expSobi is a global biopharmaceutical company dedicated to rare diseases, and they are seeking a Director of Trade Operations for North America. This role involves managing relationships with third-party logistics providers to ensure efficient distribution solutions and operational flow for Sobi's distribution network.
BiotechnologyGeneticsMedicalPharmaceutical
Responsibilities
Account Management to ensure operational flow of order activities between 3PL and distribution centers/trading partners in North America
Management of day-to-day operations of the 3PL and the services it provides to Sobi, including, but not limited to coordination and oversight of inbound products and inventory; storage (warehousing); order processing and distribution; inbound and outbound logistics (shipment/transportation); pack outs, DSCSA, product damage and temp excursions, etc
Conducts scheduling and planning activity meetings to ensure product availability at 3PL meets direct customers’ needs; daily monitoring of direct customer orders and sales
Engage with Trade customers to address questions and resolve issues related to customer account set up and account maintenance, customer orders and 3PL shipment delays
Contract negotiations, implementation and oversight of contractual requirements. Ensure adherence to the operational components of the 3PL Distribution and Services Agreement
Partner with 3PL to identify appropriate shipping solutions (e.g., trucks/validated shippers, EPTN lanes) to deliver product successfully
Establish 3PL as an extension of Sobi Finance including matters related to AR/AP, chargebacks, return approvals and credit limits
Responsible for risk assessment and mitigation of Trade Order Fulfillment Processes of the 3PL and aligning them with Sobi’s standards and practices
Monitors and maintains compliance to Sobi’s standards, raising and addressing issues as they arise
Develop and implement performance requirements and reportable metrics for the 3PL to measure against Sobi’s standards for trade customer’s timely access to Sobi’s portfolio
Responsible for the analysis of the 3PL’s scorecard metrics and publication of performance to key internal stakeholders
Development and coordination of 3PL performance improvement initiatives, ensuring accountability to performance expectations
Drive process improvements with the 3PL, including development of continuous improvement plans and fostering process improvement behaviors
Monitor SOPs, work instructions, job aids, and business rules to ensure compliance by 3PL to Sobi requirements
Qualification
Required
Minimum of 10 years' experience in the pharmaceutical/biotech or related healthcare industry including management of a 3PL or related logistics provider
Deep understanding of US commercial distribution, 3PL operations and healthcare environments
Strong knowledge of global shipping, Incoterms, DSCSA and trade compliance
Experience with new product launches
Experience with ERP systems, EDI trade data platforms, and 3PL reporting systems
Possess 5+ years of successful account management experience with increasing levels of responsibility demonstrated
Ability to work effectively with cross-functional stakeholders including Supply Chain, Finance, Quality, Order Fulfillment and Logistics
Ability to rapidly assimilate information and to prioritize and manage multiple projects
Proficiency required in MS Office applications, including Word, Excel and PowerPoint, to assimilate and develop presentations and reports
Incumbent must possess excellent written and spoken communication skills; be able to prioritize work and communicate with expediency with senior leaders; possess solid business judgment and attention to detail; ability to multi-task and problem solve to resolve issues with the 3PL, as well as internal business partners
Deep experience working in fast-paced environments managing multiple responsibilities, projects and requests from internal stakeholders
Proven track record of exceeding objectives and goals, as an individual and as part of a team
Benefits
A competitive 401(k) match to support your financial future.
Tuition and wellness reimbursements to invest in your personal and professional growth.
A comprehensive medical, dental, and vision package to prioritize your health and well-being.
Additional recognition awards to celebrate your achievements.
Company
Sobi - Swedish Orphan Biovitrum AB (publ)
Sobi is a global biopharma company unlocking the potential of breakthrough innovations, transforming everyday life for people living with rare diseases.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$825.99M2024-05-08Post Ipo Debt· $274.92M
2023-08-22Post Ipo Equity· $551.07M
2006-09-15IPO
Leadership Team
Guido Oelkers
Chief Executive Officer
Recent News
PR Newswire
2026-01-16
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2026-01-16
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