Quality Glass and Mirror Service · 11 hours ago
Customer Service Representative
Omaha, Nebraska
Full-time
Onsite
New Grad, Entry LevelQuality Glass is a high growth, market leader in glass fabrication and installation in the greater Omaha Area. The Customer Service Representative will be engaged in processing orders, managing customer communications, and supporting the production team to meet customer needs.
Glass Ceramics & Concrete
Responsibilities
Process customer orders received via phone and email and acknowledge order status with customers
Manage a high volume of communication from customers via phone and email
Work collaboratively with the wholesale operations team to meet customer and production needs
Learn to quote standard and customized customer orders in support of the sales team
Qualification
Required
Effective communication skills and the ability to interact professionally with customers and team members
Attention to detail and a commitment to delivering high-quality work
Excellent problem-solving skills and the ability to troubleshoot customer service issues
Strong working knowledge of and experience with Microsoft Word, Excel, and Outlook
Preferred
Prior work experience in the glass industry or knowledge of different types of glass and aluminum products, including tempered, laminated, insulated, and decorative glass
Experience with process improvement or improving efficiency of high-volume tasks through automation
Vision Insurance (optional)
Accident Insurance (optional)
Benefits
Health Insurance
Dental Insurance
Vision Insurance (optional)
Life Insurance
401k with company match up to 4%
Paid Time Off
Employee discounts
Accident Insurance (optional)
Company
Quality Glass and Mirror Service
Founded in 1985, Quality Glass and Mirror Service is a full service glass and aluminum fabrication company servicing the five state region around Omaha, Nebraska.
Founded in 1985
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase