Connexus Credit Union · 23 hours ago
Director of Compliance
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expConnexus Credit Union is a member-focused cooperative serving members across all 50 states. The Director of Compliance will develop, implement, and maintain compliance management procedures, oversee the compliance framework, and ensure adherence to applicable laws and regulations while fostering a culture of compliance within the organization.
AccountingBankingFinancial Services
Responsibilities
Develop, implement, and maintain detailed compliance management procedures consistent with applicable laws and regulations
Oversee the CMS framework, including risk and control identification, reporting, monitoring, testing, change management, training, complaint management, governance, and regulatory relations
Serve as the designated Director of Compliance, authorized to engage with all departments and effect corrective action as necessary
Ensure compliance responsibilities are communicated and incorporated into business processes across the organization
Lead the development and maintenance of risk assessments for various processes and programs to identify risks, create internal controls, and implement mitigation factors
Review and update policies and procedures to ensure alignment with legal requirements and Connexus standards
Coordinate with key stakeholders to develop and maintain compliance documentation
Coordinate and deliver comprehensive compliance training for all employees, tailored to job functions
Ensure Board members receive sufficient information to understand compliance responsibilities and resource requirements
Document and maintain records of training attendance and content
Guide first-line People Leaders and teams
Oversee the process for receiving, recording, investigating, and resolving consumer complaints
Analyze complaint data to identify trends, risks, and areas for improvement
Present complaint findings and recommendations to the Compliance Subcommittee and Board
Conduct regular compliance quality assurance testing to evaluate adherence to laws, regulations, and internal policies
Perform quality assurance of indirect and direct lending services and internal activities for compliance with existing rules and regulations
Prepare and distribute written reports detailing testing scope, deficiencies, corrective actions, and timelines
Coordinate with Internal Audit for independent review of compliance testing
Maintain proactive monitoring systems to identify procedural or training weaknesses
Provide recurring reports to the Board and Senior Management on compliance risks, issues, and resolutions
Ensure timely communication of regulatory updates and revisions to relevant stakeholders
Review and approve all advertising, marketing, and promotional materials for regulatory compliance
Ensure all required disclosures are accurate, timely, and in accordance with applicable laws
Draft and review consumer disclosures and other documents to ensure compliance with applicable law and protection of the Credit Union
Serve as a liaison with the Board of Directors, Supervisory Committee, and Senior Management regarding compliance matters
Manage requests for policy exceptions and report suspected violations to the Board for approval
Represent the Credit Union for compliance regulatory examinations and serve as one of the Credit Union’s liaisons with regulatory examiners
Ensure timely, accurate responses and implementation of all assigned exam and/or audit items
Qualification
Required
Bachelor's degree or commensurate experience is Required
8+ years of prior compliance experience within a financial institution is Required
8+ years of direct people leader experience is Required
Extensive knowledge of federal and state consumer financial protection laws and regulations is Required
Experience in compliance management, risk assessment, and quality assurance testing is Required
Benefits
25 days of paid time off and 10 paid holidays
16 hours of paid Volunteer Time Off
401K Retirement with up to 6% employer match
Excellent Health, Dental, Vision insurance, including multiple plan options
Health Savings Account with generous employer contributions
Employer paid Life insurance, Short-Term and Long-Term Disability
Tuition Reimbursement from $4,000 - $7,000 per calendar year
Robust Learning and Development program that includes an annual professional development stipend
Company
Connexus Credit Union
Connexus Credit Union provides accounting, financial, banking, loan, savings and credit services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Boyd Gustke
President & Chief Executive Officer
Akin Agar
Chief Technology Officer
Recent News
PR Newswire
2025-08-26
NerdWallet
2024-05-24
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