Dollar General · 22 hours ago
Senior Manager IT Distribution Centers
Nashville, TN
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expDollar General Corporation has been delivering value to shoppers for more than 80 years. As an IT Operations and Services Sr Manager, you will manage IT assets, forecast demand and costs, and oversee vendor relationships to enhance service delivery.
Retail
No H1B
Responsibilities
Defining and maintaining a catalog of services and operational scope of IT Operations and Services with a focus on a superior end-user experience. (use-cases, purchasing and inventory management, configuration services, coordinating support, etc.) 25%
Identifying, acquiring, and maintaining the necessary assets and capabilities, while forecasting demand and capacity requirements of IT assets and acquiring additional capacity and capability as needed. 25%
Identifying opportunities and creating roadmaps and marketing strategies for new “mass market” services and improvements to existing services. 25%
Acquiring the necessary commitments from other IT domains to provide and support those newly proposed services and improvements. 10%
Evaluating third-party service providers and determining the costs of device delivery, categorized by customer groups, and acquiring the funding for services and improvements. 10%
Manage team members conducting operation activities of the assets. 10%
Analyze incident and break/fix patterns with regards to the assets and engage in formal Problem Management practices to eliminate recurrences. 5%
Qualification
Required
No Sponsorship Supported at this time (H1B, OPT, STEM)
8+ Years managing similar IT operations
Technical knowledge of various IT Infrastructure technologies and knowledge about the industry's leaders
Budget and Financial Management skills: expense cost center and capital budget management. Quotes, PO's, Invoices, Coupa, Anaplan – or equivalent budget management systems
Knowledge of retail technologies and knowledge about the industry's leaders
Preferred
College degree in Business or CIS preferred but not required
Appropriate IT or business certifications will be favorably considered – Dell, HP, Lenovo, IBM, Microsoft, ITSM, Apple, Cisco, Nutanix, ServiceNow, etc
Company
Dollar General
Dollar General has been Serving Others for approximately 85 years.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeff Owen
Chief Executive Officer
Todd Vasos
Chief Executive Officer
Recent News
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2024-11-21
2024-05-04
Business Journals
2024-05-01
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