Field service Agent jobs in United States
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Coforge · 1 day ago

Field service Agent

Coforge is seeking a Field Service Agent to provide deskside support and troubleshoot various technical issues. The role involves imaging, resolving printer issues, and supporting hybrid and remote users in a large enterprise environment.

Artificial Intelligence (AI)Software
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H1B Sponsor Likelynote
Hiring Manager
Soni Pant
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Responsibilities

Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc
Should have over 4 years of experience in Deskside support
Imaging using Pix boot, SCCM/ intune
Experience in resolving Active Directory 360 issues
Experience with Bitlocker, MFA & Google DUO
Experience with autopilot
Experience in resolving Level 1 / Level 2 password, access & general laptop issues
Must have experience in supporting hybrid/Remote users in a large enterprise environment

Qualification

Laptops/Desktop troubleshootingImaging using Pix bootSCCM/IntuneActive Directory 360 issuesBitlockerMFA & Google DUOAutopilotField ServiceShippingResolving printer issues

Required

Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc
Over 4 years of experience in Deskside support
Imaging using Pix boot, SCCM/ intune
Experience in resolving Active Directory 360 issues
Experience with Bitlocker, MFA & Google DUO
Experience with autopilot
Experience in resolving Level 1 / Level 2 password, access & general laptop issues
Must have experience in supporting hybrid/Remote users in a large enterprise environment

Company

Coforge is a IT solutions organization, servicing customers in North America, Europe, Asia and Australia.

H1B Sponsorship

Coforge has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (368)
2024 (292)
2023 (325)
2022 (43)

Funding

Current Stage
Public Company
Total Funding
$489.46M
Key Investors
BPEA EQT
2023-05-02Post Ipo Secondary· $108.46M
2019-04-06Post Ipo Equity· $381M
2004-08-30IPO

Leadership Team

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Sudhir Singh
CEO and Executive Director
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Manish Hermajani
Senior Vice President, Head of Investor Relations
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Company data provided by crunchbase