System One · 3 hours ago
EBT Customer Service Agent (REMOTE)
United States
Contract
Remote
New Grad, Entry Level
$17.50/hr - $18.50/hrSystem One is hiring Customer Service Agents for a client in the Tulsa area. This role focuses on providing high-volume, inbound call support to families seeking help with program applications and general inquiries.
Staffing Agency
Responsibilities
Handle inbound calls with professionalism, empathy, and efficiency
Assist callers with application completion and status questions
Accurately enter and document information in multiple systems
Follow scripts, procedures, and quality standards
Escalate issues as needed while resolving calls independently when possible
Qualification
Required
High school diploma or equivalent
Prior customer service or call center experience required
Strong computer skills; ability to navigate multiple systems
Reliable internet (hardwired) and dedicated home workspace
Preferred
Bilingual English/Spanish a plus
Benefits
Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans
Participation in a 401(k) plan
Company
System One
System One is a professional staffing firms.
Founded in 2008
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$301.8MKey Investors
TruistOaktree Capital ManagementProspect Capital Corporation
2021-01-28Debt Financing· $290M
2020-12-08Private Equity
2016-09-20Acquired
Leadership Team
Troy Gregory
Chief Executive Officer
Dan Moran
Chief Financial Officer
Recent News
2026-01-06
Company data provided by crunchbase