Ring Concierge · 2 days ago
Senior Director, Ecommerce
New York, New York, United States
Full-time
Onsite
Director/Executive
10+ years expRing Concierge is a rapidly growing, female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. They are seeking a Senior Director, Ecommerce to shape the vision and strategy for their digital presence, drive sustainable business growth, and deliver exceptional online experiences for clients.
E-CommerceJewelryRetailWomen's
Responsibilities
Define and execute a comprehensive digital commerce strategy to drive revenue growth and connect with customers and prospects to differentiate the brand and meet consumer needs on ringconcierge.com
Oversee the digital product and testing roadmaps, ensuring the development of innovative features, functionality, and content that enhance the digital shopping experience
Partner with cross-functional teams—including retail, product, merchandising, bridal sales, finance, and marketing—to align on key initiatives, product launches, and promotional strategies
Collaborate with marketing teams to implement digital brand campaigns that drive traffic, increase conversion rates, and build brand awareness
Work closely with retail and omnichannel teams to ensure a seamless integration between online and offline customer experiences
Manage relationships with external partners, including web development, UX/UI, and technology vendors, to support e-commerce goals
Conduct user research and customer journey mapping to understand user behavior and implement improvements based on insights
Continuously analyze and refine the customer journey to increase conversion rates and boost sales
Monitor KPIs and analytics to track performance, customer behavior, and business trends; provide regular reporting to executive leadership
Foster a culture of collaboration, innovation, and high performance
Stay ahead in the fine jewelry industry by consistently analyzing the competitive landscape and tracking consumer trends, adapting strategies as needed
Qualification
Required
Bachelor's degree in Computer Science, Business, Marketing, or a related field
10-15+ years of experience in eCommerce, with a focus on driving growth and innovation
Previous experience with a high-growth, direct-to-consumer (DTC) brand
Proficiency in Shopify, Google Analytics and ecommerce tools/technologies
Strong analytical skills and data-driven thinking
Excellent project management skills with the ability to multitask and thrive in a fast-paced, dynamic environment
Exceptional leadership and team management skills, with a proven ability to grow high-performing teams
Benefits
Health, Vision & Dental Insurance for full-time employees.
401K with employer match program.
Generous employee discounts on our fine jewelry.
Paid time off, including an extra allowance of 3 days annually for religious observances.
Company
Ring Concierge
Ring Concierge is an e-commerce site that offers fine jewelry for women.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Webster Capital
2025-05-14Series Unknown
Leadership Team
Nicole Wegman
Founder & CEO
Recent News
Company data provided by crunchbase