AI Productivity Engineer jobs in United States
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Aircall · 5 days ago

AI Productivity Engineer

positionSan Francisco, CA
timeFull-time
remoteOnsite
senioritySenior Level
money$160K/yr - $220K/yr
date5+ years exp

Aircall is an AI-powered customer communications platform used by 22,000+ companies worldwide. They are hiring an AI Productivity Engineer to accelerate AI adoption across the engineering organization by building production-grade, AI-powered internal tools that improve engineers' workflows by reducing friction and automating repetitive tasks.

AnalyticsCall CenterCloud Data ServicesCRMEnterprise ApplicationsSaaSSoftwareTelecommunicationsVoIP
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H1B Sponsor Likelynote
Hiring Manager
Maxime Doucet
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Responsibilities

Build AI-powered developer tooling for coding, PR reviews, debugging, testing, and delivery
Design contextual, system-aware AI assistants using internal data, codebases, and tooling
Automate workflows across GitLab, CI/CD, Jira, Slack, and observability tools
Design and operate internal AI services and orchestration layers (e.g. agent-based systems, MCP)
Own solutions end-to-end: discovery → build → adoption → measurement → iteration
Work closely with engineering teams to remove friction and drive real usage

Qualification

GenAI / LLM systemsBackend engineeringDeveloper toolingAI-powered systemsProduct mindset

Required

5+ years of experience as a software engineer
Hands-on experience with GenAI / LLM-based systems (OpenAI, Anthropic, etc.)
Strong backend engineering skills and experience with developer tooling
Product mindset and comfort operating in ambiguous problem spaces

Company

Aircall

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Glassdoor3.5
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Aircall is a cloud-based call center software that integrates with CRM, productivity, and helpdesk tools.
dateFounded in 2014
location
New York, New York, USA
people-size501-1000 employees
web-link
https://aircall.io/

H1B Sponsorship

Aircall has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (1)
2020 (4)

Funding

Current Stage
Late Stage
Total Funding
$225.55M
Key Investors
HubSpot VenturesGoldman Sachs Asset ManagementDTCP
2022-02-23Series Unknown
2021-06-23Series D· $120M
2020-05-27Series C· $65M

Leadership Team

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Scott Chancellor
Chief Executive Officer
linkedin
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Pierre-Baptiste Béchu
VP of Communications Platform
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Recent News

EU-Startups
Aircall Co-founder Jonathan Anguelov will speak at our EU-Startups Summit on May 7-8 in sunny Malta!
2026-01-20
thefastmode.com
Aircall Deploys Ribbon Solutions on AWS to Strengthen Global Voice Infrastructure
2025-12-05
PR Newswire
Aircall Leverages Ribbon and AWS to Power Global Communications Connectivity
2025-12-04
Company data provided by crunchbase