Sunrise Banks · 1 day ago
PRODUCT OWNER - DIGITAL OPS
United States
Full-time
Remote
Mid, Senior Level
$49K/yr - $70K/yr
5+ years expSunrise Banks is committed to a culture of trust and transparency, and they are seeking a Product Owner for Digital Operations. This role is responsible for leading the evolution of the bank's digital channels by translating vendor capabilities and customer needs into actionable enhancements, managing the digital roadmap, and ensuring operational readiness for new capabilities.
BankingFinancial Services
Responsibilities
Research and evaluate new digital banking features from vendors; develop business cases and make recommendations for roadmap inclusion
Own and manage the digital banking roadmap, including release planning, test coordination, readiness preparation, and deployment execution
Lead monthly operational and roadmap-focused calls with key digital banking vendors (e.g., Q2, Urban FT), serving as the primary Sunrise representative and ensuring structured follow-up and execution of action items
Engage collaboratively with Digital Operations leadership on vendor strategy, with leadership participating in calls as needed to provide strategic direction
Create and execute test plans, coordinate cross‑departmental testing, document results, and provide go/no‑go recommendations
Collaborate with internal stakeholders and marketing to ensure clear communication of planned changes, benefits, and impacts to customers and employees
Actively build and maintain strong vendor relationships; represent the bank in user groups and peer institution networks
Ensure digital channels comply with security standards, regulatory expectations, and internal controls
Maintain documented issues, enhancement requests, and vendor tickets; ensure timely follow‑up and resolution
Support marketing initiatives that drive digital channel adoption and customer satisfaction
Serve as a cross‑trained backup to other Digital Operations team members as needed
Qualification
Required
High school diploma or GED required
Minimum of five (5) years of experience in banking, prepaid, or financial operations
Strong analytical skills and attention to detail
Experience managing projects, releases, or cross‑functional initiatives
Ability to clearly present information to employees and leadership
High proficiency with Microsoft applications
Preferred
Bachelor's degree in a business‑related field or equivalent experience preferred
Experience with Q2ebanking is beneficial
Experience in product improvement, innovation, or digital product management preferred
Benefits
Medical
Dental
Vision
Life
AD&D
STD
LTD
Pet insurance
FSA
PPL
PTO
PVTO
401k w/match and more
Company
Sunrise Banks
Sunrise Banks is a bank offering banking and small business financing services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Reiling
Chairman & CEO
Rick Beeson
President/CEO (1993 to 2012) & Corporate Dev't & Gov't Relations (present)
Recent News
2025-11-04
2025-11-02
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