CMB · 2 days ago
Contracts & Compliance Manager
CMB is a full-service custom market research and strategy firm based in Boston, Massachusetts, known for its innovative approach and collaborative culture. The Contracts & Compliance Manager will manage all client and vendor contracts, ensure compliance with laws and regulations, and collaborate with various stakeholders to mitigate risks and uphold contractual obligations.
ConsultingMarket Research
Responsibilities
Manage all client MSA and NDA contract reviews and compliance requests, including edits and negotiation
Support the Sales and Account Management team when negotiating individual project SOWs
Advise internal team members on contract and compliance requirements, policies, and processes
Update and maintain client requirements exception reporting summarizing terms & conditions that CMB needs to adhere to
Partner with appropriate stakeholders (e.g., Account Management, Client Services, Information Security, IT) to operationalize all client contractual requirements
Oversee and ensure written documentation for all clients, projects, and committed revenues
Manage vendor onboarding and MSA processes with internal vendor owners and outside providers
Manage approved vendor list for internal stakeholders to reference when engaging with outside providers
Develop and deploy processes to track contract compliance across internal functions and with vendors to ensure adherence to policies, processes, standards, and regulations and to mitigate risk
Manage vendor offboarding process (companies and individual contractors) when CMB no longer requires their services
Collaborate with stakeholders to develop new contracts with outside partners and vendors, as needed
Partner with Information Security on vendor risk assessments and mitigations strategies
Analyze new laws, regulations, and contract trends for potential impact on business operations
Identify, develop, and implement continuous improvements to contracts and compliance agreements, policies, and processes
Work on other responsibilities and special projects related to contracts and compliance, as assigned
Qualification
Required
Bachelor's degree; JD preferred
Minimum of three years of experience leading and driving contracts management and compliance processes in a professional services environment
Highly effective multi-tasker and ability to work with multiple stakeholders simultaneously in a matrixed setting
Exceptional project management skills, attention to detail, and ability to drive bodies of work from start to successful completion
Strong relationship building and diplomacy skills with a customer service mindset
Effective communicator, collaborator, and influencer
Outstanding negotiations and expectation management skills
Creative thinker and problem solver with a can-do attitude when managing challenging situations
Leverages technology, including AI, for efficiency, effectiveness, and scalability
Knowledge of compliance best practices and information security standards
Benefits
Fully paid sabbatical
Annual wellness stipend
Paid time off to volunteer
Generous medical plans
401k match
Employee stock ownership plan (ESOP)