Kaiser Permanente · 1 day ago
Program Manager IV
Greenwood Village, CO
Full-time
Onsite
Senior Level
5+ years expKaiser Permanente is seeking an experienced Program Manager IV to manage medium-to-large scale programs with multiple workstreams across various departments. The role involves leading program teams, monitoring risks, ensuring compliance, and managing vendor relationships to achieve strategic business goals.
Health CareHospitalMental HealthNon ProfitPersonal Health
Responsibilities
Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers
Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers
Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations
Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes
Facilitates team collaboration to support a business outcome
Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies
Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results
Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines
Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions
Manages medium-to-large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open ended time frame
Develops, analyzes, and manages increasingly complex program plans which include scope identification and management, schedule, inter-dependencies, and resource forecast
Manages and monitors program financials for medium-to-large-scale programs
Monitors program performance to ensure programs effectively deliver maximum long term value or benefit to the organization, and makes adjustments as needed in an uncertain environment where scope may be fluid
Manages program activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the program
Drives allocation of resources, establishes schedules, and task assignments to ensure established program management practices are in place
This role may perform project management duties in addition to program management responsibilities
Leads the work of program team members
Requests and coordinates internal and/or external resources based on the alignment of team member skills and program demands
Promotes program vision and objectives with program team
Proactively monitors and identifies program risks, issues, and trigger events by developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate
Monitors adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and/or business line policies and procedures
Ensures the alignment, buy-in, and coordination of diverse program stakeholders by building rapport with stakeholder teams, third party vendors, and senior management; and clarifying accountability and authority across stakeholders
Identifies and works closely with stakeholders, ensuring all appropriate stakeholders are represented and included
Provides insight to key stakeholders and program sponsors by developing program goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. program change management, communication) and facilitating decisions necessary for program delivery
Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering presentations, and providing reports to various senior audiences
Engages with senior stakeholders to identify long term value to the organization and define success
Assists with reviews of vendor performance levels and ensures service level agreements are met
Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate
Assists with contract negotiations with vendors and reviews program invoices submitted by vendors for accuracy
Qualification
Required
Minimum one (1) years experience in a leadership role with or without direct reports
Bachelors degree from an accredited college or university and minimum five (5) years experience in project management or a directly related field, including minimum two (2) years program management experience OR Minimum eight (8) years experience in project management or a directly related field, including minimum two (2) years program management experience
Ambiguity/Uncertainty Management
Attention to Detail
Business Knowledge
Communication
Critical Thinking
Cross-Group Collaboration
Decision Making
Dependability
Diversity, Equity, and Inclusion Support
Drives Results
Facilitation Skills
Health Care Industry
Influencing Others
Integrity
Learning Agility
Organizational Savvy
Problem Solving
Short- and Long-term Learning & Recall
Teamwork
Topic-Specific Communication
Applied Data Analysis
Change Management
Conflict Resolution
Financial Acumen
Managing Diverse Relationships
Negotiation
Project Management
Project Management Tools
Quality Assurance Process
Risk Assessment
Service Focus
Strategic Program Management
Preferred
Three (3) years of experience working with labor relations
Three (3) years of experience working with learning and curriculum development
Company
Kaiser Permanente
Kaiser Permanente is a health organization that offers disease prevention, mental healthcare, and chronic disease management services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$7.48M2018-07-17Grant· $0.08M
2014-08-05Grant· $7.4M
Leadership Team
Gregory Adams
Chair and Chief Executive Officer
James L. Robinson III
Senior Vice President/Area Manager
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