Foundever · 7 hours ago
Remote Licensed Customer Service Representative
United States
Full-time
Remote
New Grad, Entry Level
$17/hr - $19/hr
0+ years expFoundever is a global leader in the customer experience (CX) industry, and they are seeking a Remote Licensed Customer Service Representative to support one of the largest insurance providers in the U.S. The role involves providing exceptional customer service without cold calling, while ensuring a distraction-free workspace during training and work hours.
AdvertisingConsultingCustomer ServiceOutsourcing
Responsibilities
Support one of the largest insurance providers in the U.S
Deliver exceptional customer service
Maintain a quiet and distraction-free workspace during training and work hours
Qualification
Required
Must be at least 18 years old
High school diploma or GED equivalent required
Must have open availability during operating hours
Professional customer service aptitude is essential
Strong skills in delivering exceptional service
Consistent dependability and responsibility
Ability to assess situations and develop empathetic solutions
A personal drive to serve others with compassion
Strong organizational abilities are crucial for success in this role
Ability to navigate system tools to search for answers & information
Ability to independently study and successfully pass the state insurance exam following comprehensive paid training provided by Foundever, which includes coverage of the exam fee
A quiet, distraction-free space is essential; webcam video presence will be required during training and production
You'll need to use your own computer or tablet (excluding Kindle Fire Tablets). Cell phones are not permitted for college of insurance training
A hardwired high speed internet connection
Preferred
6 months to 1 year of relevant work experience
Benefits
401(k) matching
Health, dental, and vision insurance
Disability insurance
Paid time off
Opportunities for bonuses
Career growth
Company
Foundever
Foundever is a customer experience company that offers AI and CX analytics, strategy, design, metaverse, and CX channel solutions.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Michelle Parks
CEO - U.S. Market
Ana Athayde
Chief CX Technology Strategy and Partnerships
Recent News
2025-10-31
Company data provided by crunchbase