Digital Federal Credit Union · 21 hours ago
Fraud Investigator, Full-Time, Hybrid Marlborough MA
Marlborough, Massachusetts, United States
Full-time
Hybrid
Entry Level
$26.60/hr - $30/hr
1+ years expDigital Federal Credit Union is the largest credit union headquartered in New England, serving over one million members. They are seeking a Fraud Investigator who will conduct in-depth investigations regarding loan fraud, identity theft, and organized fraud rings, utilizing various tools to gather evidence and develop relationships with law enforcement.
BankingFinanceFinancial Services
No H1B
Responsibilities
Conduct full investigations around loan fraud, bust out activity, identity theft, and fraud rings
Utilize a myriad of internal and external tools to gather evidence and determine suspects
Interview/Interrogate members and suspects to gather additional information or get answers to questions
Develop working relationships with law enforcement agencies and fraud organizations as necessary
Have a strong understanding of credit union policies, procedures, rules and regulations
Provide process improvements for internal processes to streamline fraud prevention
Audit internal processes to ensure staff if adhering to policy and procedures. Notify management when said policies and procedures are not adhered to
Participate in Fraud/Loss Prevention and security training sessions
Complete all required Bank Secrecy Act related training annually and maintain knowledge of current BSA policies, specifically those related identifying and reporting possible suspicious activity
Have a strong understanding of the importance of filing Suspicious Activity Reports and when they should be filed according to regulation
Qualification
Required
Minimum of 1-2 years of bank-related fraud investigation experience, with a focus on loan fraud and/or identity theft
Excellent communication and presentation skills
Familiarity with Microsoft Office
Excellent writing skills
Ability to handle multiple priorities
Excellent organizational skills and attention to detail
Company
Digital Federal Credit Union
DCU is a credit union that offers personal and business banking solutions.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ed Niser
External Communications & Partnerships Manager
Michelle Caissey
Compliance Officer NCCO
Recent News
2026-01-11
WBJournal.com
2025-12-11
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