Citizens Alliance · 23 hours ago
Fraud Analyst
Clara City, Minnesota, United States
Full-time
Onsite
Mid Level
3+ years expCitizens Alliance is a banking institution seeking a Fraud Analyst to assist in monitoring and analyzing fraudulent activities. The role involves investigating customer disputes, adhering to regulations, and collaborating with various departments to establish controls against fraud.
Management Consulting
Responsibilities
Perform detailed research, analysis, and due diligence of fraud claims
Ensure adherence to applicable bank policies, federal and state laws, and regulations such as Anti-Money Laundering /Combating the Financing of Terrorism, Regulation CC, Regulation E, UCC, and Gram-Leach-Bliley
Uphold a positive customer experience while adhering to fraud and loss prevention policies
Maintain accurate and complete documentation of all information necessary for the investigation
Build knowledge and basic skills required to identify fraudulent activity through training, research of department policies, procedures, external regulations, and analytic techniques
Analyzes several aspects of account history and transaction history
Assists with development and implementation of a fraud framework and program to detect and monitor fraud
Collaborates on development of controls to prevent fraud losses
Assists with investigations of fraud incidents and collaborate with appropriate other departments to identify and address root causes
Collaborates closely with the BSA Department to ensure appropriate suspicious activity reporting is completed
Serves as subject matter expert regarding fraud functions, systems, and policies
All employees are expected to exemplify and follow our core values
Regular attendance and punctuality when reporting to work
Travel for trade and industry schools and seminars as needed
This position may require installation of a Multi-Factor Authentication (MFA) app on an employee’s personal mobile device. THE MFA apps are used to authenticate a user’s identity to the system for security purposes
Adhere to and comply with all applicable, federal, and state laws, regulations, and guidance, including those related to BSA/AML, as well as adhere to the Bank’s policies and procedures
Perform other duties as assigned and requested
Qualification
Required
High School diploma or GED, Etc
Continuing Education to maintain job knowledge
Three to Five years of banking experience
Preferred
Three to Five years of customer service experience
Proficiency in Microsoft Suites
Company
Citizens Alliance
Citizens Alliance aims to create sustainable impact at scale by improving last-mile delivery and enhancing community engagement in governance.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase