Baptist Memorial Health Care · 20 hours ago
Coordinator-Customer Service Lead
516 Industrial Park Drive, Trumann, AR, 72472, US
Full-time
Onsite
Entry Level
2+ years expBaptist Memorial Health Care is committed to promoting high levels of customer satisfaction during patient interactions. The Coordinator-Customer Service Lead is responsible for maintaining accurate billing information, processing appointments, and ensuring compliance with departmental policies and procedures.
GovernmentHealth CareHospitalMedicalNon ProfitNursing and Residential CareRehabilitationWellness
Responsibilities
Completes daily front office operations through excellent organizational and time management skills
Greets and assists patient/visitors in the check in/out process in a professional and compassionate manner
Knowledgeable of all policies and procedures and adheres to all applicable policies and procedures
Demonstrates compliance with all revenue cycle responsibilities
Qualification
Required
2 years directly related customer service experience in a clinic or family practice setting
High School Diploma
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency
Skill to write legibly and record information accurately as necessary to perform job duties
Computer skills to include MS Work
Excellent organizational skills
Detail oriented
Preferred
Associate's Degree
Experience with EMR and Clinical Trial Management System
Company
Baptist Memorial Health Care
Baptist Memorial Health Care is a non profit company that provides skilled nursing, rehabilitation, cardiac, and clinical services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jason Little
President and CEO
Recent News
HealthCareIT News
2025-12-19
2025-06-21
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