First Merchants Corporation · 1 hour ago
Loan Servicing Associate
Daleville, Indiana, United States
Full-time
Onsite
New Grad, Entry Level
0+ years expFirst Merchants Corporation is seeking a Loan Servicing Associate to join their team. This role involves performing back-office loan operations functions, responding to customer inquiries, processing loan transactions, and maintaining documentation in accordance with regulatory requirements.
Financial Services
Responsibilities
Respond to customer phone and email inquiries in a professional, thorough, accurate and timely manner
Provide guidance as it relates to established loan processes and procedures
Research questionable / incorrect transactions to complete resolution and minimal customer impact
Process loan transactions for payments, payoffs, exceptions, reversals, escrows, and corrections, etc
Maintain Core processing system as needed
Produce and validate checks requested daily of loan operations
Prepare and submit accurate documentation for lien perfection /release for filing with appropriate party following up as needed
Maintain contents of physical files in the file room for all new, modified and closed loans
Qualification
Required
High school diploma or equivalent (GED)
Six (6) months of financial service, customer service, or related processing experience
Must be able to lift up to 50lbs
Extended sitting for up to 3 hours at one time
Ability to stand, reach, stoop and use of hands and arms to grasp and manipulate objects and climb step ladders
Preferred
Prior banking experience
Experience with Microsoft Outlook, Excel, and Word
Benefits
Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits
Company
First Merchants Corporation
First Merchants Corporation is the largest financial services holding company in Central Indiana, headquartered in Muncie, Indiana.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Hardwick
Chief Executive Officer
Mike Rechin
President and CEO
Recent News
Inside INdiana Business
2024-04-16
2024-04-08
2024-04-08
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