Customer Service Specialist II jobs in United States
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ALTA IT Services, LLC · 23 hours ago

Customer Service Specialist II

positionAlbany, NY
timeContract
remoteOnsite
seniorityEntry, Mid Level
money$18/hr - $18/hr
date2+ years exp

ALTA IT Services, LLC is seeking a Customer Service Specialist II to support the New York State Department of Health Medicaid Management Information System (MMIS) program. The role involves answering inbound phone calls from Medicaid Providers regarding billing or enrollment and requires a strong understanding of Medicaid claims.

ConsultingInformation TechnologyStaffing Agency
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Growth Opportunities

Responsibilities

Answering inbound phone calls from Medicaid Providers for billing or enrollment
Helping the providers with their Medicaid claims

Qualification

Customer service experienceMicrosoft OfficeTelephone communicationVerbal communicationMulti-taskingAdaptabilityTime management

Required

2+ years of customer service experience
Strong Microsoft Office skills (Word, Excel, PowerPoint)
Strong telephone and verbal communication skills
Customer focus and adaptability to different personality types
Ability to multi-task and manage time effectively

Company

ALTA IT Services, LLC

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ALTA IT Services, LLC combines experience and expertise to deliver IT talent that meets and exceeds the expectations of our clients.
dateFounded in 2004
location
Rockville, Maryland, USA
people-size201-500 employees
web-link
http://altaits.com

Funding

Current Stage
Growth Stage
Total Funding
unknown
2015-12-18Acquired

Leadership Team

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Bonnie Wells
Senior Business Development Manager - Strategic Staffing Partner
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Company data provided by crunchbase