ROAR Logistics · 2 days ago
Title Quality Assurance Manager
Arlington, TN
Full-time
Onsite
Senior Level
$91K/yr - $137K/yr
5+ years expRich Products Corporation is a family-owned food company dedicated to inspiring possibilities. The Quality Assurance Manager will manage all plant units, ensuring that products are safe and meet customer specifications while developing and implementing business plans for the department.
Freight ServiceLogisticsTransportation
Responsibilities
Manages and directs staff responsible for microbiological testing and other quality control testing of plant products
Oversees maintenance of the weight and defect control programs in accordance with plant and company standards
Develops, implements and communicates short-term and mid-term (1 - 2 years) business plans for the operations, ensuring associates understand the link to the plant’s, division’s and the corporation’s business plans and understand their role in accomplishing these plans
Assists in establishing the longer-term strategic plans for the plant
Develops operating policies and procedures as necessary
Mentors and motivates associates, providing training and development to optimize their performance and personal growth
Communicates performance standards to associates, recognizing and rewarding individual and team accomplishments and counseling performance problems. Ensures all associates have the resources and capabilities to effectively accomplish their responsibilities
May serve as a member of the plant’s Steering Team
Resolves hotline complaints about plant products, maintaining necessary records regarding the problem’s resolution
Meets with vendors, customers and quality representatives and other company staff to discuss and resolve quality issues
Ensures that the company's product 'hold' policies and procedures are communicated to plant staff and that the plant adheres to the procedures
Recommends, as appropriate, the suspension of production or the release of product when quality standards are not achieved
Leads and/or participates in quality audits of the plant
Participates in regular meetings with plant management to discuss quality improvements
Develops, maintains and reports required operational information to management. Ensures all quality-related information required for regulatory reviews and reporting is maintained by the plant
Ensures that all GMP and Safety standards are in compliance
Participates in weekly GMP, sanitation and safety inspections throughout the production departments and corrects, or issues work orders to correct, any identified deficiencies
Follows up on work orders, with the appropriate Associates to ensure expeditious performance of the requested work
Keeps abreast of latest manufacturing technologies, systems, and quality control practices
Maintains a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process including quality specifications and standards
Performs other related responsibilities, as needed, to support Rich Products Corporation's business objectives
Qualification
Required
BA/BS degree in Business, Supply Chain Operations, Food Science, Engineering or related field
5 years supervisory experience in a food-processing, pharmaceutical or chemical manufacturing organization, preferably using computerized manufacturing equipment
Demonstrated knowledge and application of statistical process control, quality assurance techniques and tools and quality management principles in a food, chemical or pharmaceutical manufacturing environment
Working knowledge of FDA regulations, Good Manufacturing Practices (GMPs), HACCP, food allergens and pest control
Demonstrated knowledge of refrigeration
Demonstrated knowledge of efficient and safe manufacturing operations to include product and associate safety, OSHA standards, product quality (success rates), and cost control (minimizing downtime and waste, optimizing yield)
Demonstrated ability to direct, coach, and train associates as well as plan, monitor and schedule work
Demonstrated ability to analyze and resolve problems
Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment
Demonstrated ability to formulate and understand complex mathematical equations including basic statistical analysis
Proficient using Excel or other spreadsheet software
Preferred
Ultra High Temperature (UHT) experience preferred
Company
ROAR Logistics
ROAR Logistics is logistics company that provides intermodal marketing services, freight forwarding and customs brokerage services.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Seattle TechFlash
2025-09-12
Company data provided by crunchbase