South Carolina Federal Credit Union · 1 day ago
Loss Prevention Operations Specialist
North Charleston, SC
Full-time
Onsite
Mid Level
3+ years expSouth Carolina Federal Credit Union is currently seeking a Loss Prevention Operations Specialist to join their team of outstanding professionals. The role involves maintaining communication with Loss Prevention Management, supporting department functions, and managing various accounts related to bankruptcy, repossession, and collateral protection insurance.
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Responsibilities
Maintain an open line of communication with all levels of Loss Prevention Management to ensure a positive and clear understanding of credit union goals and direction and that all policies and procedures are being followed
Support Loss Prevention in all department functions to include overflow calls as required
Keep informed of current laws, regulations, and best practices
Communicate with members, financial centers, insurance and repossession companies, courts, and attorneys on a daily basis regarding Bankruptcy, Repossession, Total Loss, Probate, Collateral Protection Insurance (CPI), Magistrate/Legal, Delinquent and Charged-off accounts
Review and respond to court documents; set up and maintenance accounts; file and update proof of claims and reaffirmation agreements; recommend further action (repossession, legal action, and charge-off); ensure accurate credit reporting; process trustee payments; and correspond with trustees and attorneys
Facilitate the recovery and remarketing of the credit union's repossessed collateral; perform research and skip tracing; communicate with dealerships, repossession companies, tow companies, auctions, and attorneys; negotiate payment plans; issue required notices; ensure accurate credit reporting; oversee inventory control; cancel back-end products; file repo damage and secretion claims; verify and post auction proceeds; recommend further action (legal action and charge-off); and maintain vendor contract
Negotiate and coordinate settlements with insurance companies for total loss accounts; process and forward guarantee of titles; cancel back-end products and follow up with dealerships until received; process insurance payments; and file GAP and DPW claim
Communicate with the personal representative and/or estate attorney for deceased accounts; file creditor’s claims and life insurance claims; process claim payments; review inventory and property information; and represent the credit union at estate hearings when necessary
Obtain and verify proper insurance coverage; monitor reports to ensure premiums and refunds are posted; audit and maintenance accounts; file total loss claims; and process claim payment
Act as backup for the Loss Prevention Support Specialist in the areas of Extensions, Reages, reports, and attending Court of Commons Pleas
Continually explore different avenues of recovery
Balance GLs; complete charge-off projections; prepare month-end reports and statistics for management to meet the deadlines imposed
Qualification
Required
Possess a high school diploma or equivalent (GED)
Possess a minimum of 3 years of similar or related collections, repossession, and bankruptcy law experience within a financial services work environment
Possess working knowledge of lending practices, small claims court, and financial terms
Possess excellent communication skills where courtesy, accuracy, and clarity are essential
Possess negotiating skills and the ability to resolve problems
Possess time management and organizational skills
Possess the ability to prioritize multiple tasks efficiently with frequent interruptions
Possess the ability to analyze situations and make solid decisions with exceptional judgment
Possess basic proficiency in Microsoft Office applications including Outlook, Word, Excel and PowerPoint
Possess intermediate mathematical skills performing calculations involving decimals, percentages, etc
Possess ability to travel to all areas of the State of SC for appearance in judicial settings as necessary
Company
South Carolina Federal Credit Union
South Carolina Federal Credit Union is a banking firm offering savings, loans, and banking services in South Carolina.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Natalie Geiger, CAP, MEP, OM
Executive Administrator to the President/CEO
Brad Williams
Chief Technology Officer
Recent News
SC Biz News
2025-04-26
2025-04-26
UPSTATE BUSINESS JOURNAL
2025-03-05
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