Zenoti · 1 day ago
Account Director
Seattle, WA
Full-time
Onsite
Director/Executive
$150K/yr - $160K/yr
10+ years expZenoti is a cloud-based software solution provider for the beauty and wellness industry, seeking an Account Director to drive growth and retention within strategic North America accounts. The role involves building executive relationships, ensuring customers realize the full value of Zenoti, and identifying opportunities to expand the adoption of their AI-powered platform.
BillingCloud Data ServicesCRMEnterprise SoftwareMarketingPoint of SaleSaaSSchedulingSoftware
Responsibilities
Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti’s add-on solutions and AI-powered products
Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers’ business strategies
Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals
Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions
Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience
Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI
Maintain accurate forecasting, pipeline management, and account documentation in internal systems
Stay ahead of industry trends, competitor activity, and emerging technologies to provide forward-looking guidance to clients
Qualification
Required
10+ years in a quota-carrying enterprise SaaS role, with proven success in account management and expansion
Consistent record of over-achievement in exceeding targets in account management and sales roles within the SaaS industry
Strong understanding of cloud and AI-driven technologies with the ability to translate complex solutions into clear business value
Exceptional communication, executive presence, and ability to engage both technical and non-technical audiences
Self-starter with strong business acumen and ability to thrive in a fast-paced, collaborative environment
Willingness to travel for client meetings and industry events across North America
Company
Zenoti
Zenoti is a provider of cloud-based software for the spa and salon industries.
501-1000 employees
H1B Sponsorship
Zenoti has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (3)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$331MKey Investors
TPGAdvent InternationalSteadview Capital
2021-06-07Series D· $80M
2020-12-15Series D· $160M
2019-08-22Series Unknown· $20M
Leadership Team
Sudheer Koneru
Founder and CEO
Neal Singh
President & Chief Operating Officer
Recent News
2025-12-02
Company data provided by crunchbase