Netsmart · 1 day ago
Senior Business Analyst – Global Concur Administrator
Overland Park, KS
Full-time
Onsite
Mid, Senior Level
3+ years expNetsmart is a technology company focused on providing solutions for healthcare organizations, and they are seeking a Senior Business Analyst to manage and optimize their Concur application. The role involves user administration, system configuration, corporate card management, training, and continuous improvement initiatives.
Computer VisionHealth CareSoftware
No H1B
Responsibilities
Manage Concur for user profiles: add, update, deactivate accounts; troubleshoot technical issues and field user queries
Serve as Authorized Support Contact (ASC) and handle and monitor support cases with SAP Concur
Monitor error logs for Concur
Establish and maintain SOPs for expense, purchase orders, invoice, and credit card management
Manage corporate credit card setup, usage rules, and integration with Concur
Oversee end-to-end card expense reporting, from traveler submission through auditing and reimbursement
Provide training and guidance to end users and internal stakeholders
Support adoption through updates, documentation, and communication about new processes
Create and analyze monthly reports to identify trends or compliance issues
Collaborate on audit preparation, remediation planning, and executive-level reporting
Optimize Concur configurations, implement enhancements, and test upgrades
Integrate Concur with financial systems using Excel
Lead M&A-related projects, ensuring seamless integration
Conduct UAT/QA testing for releases and maintain audit rules functionality
Qualification
Required
Bachelor of Science in Business Administration, Finance, Accounting or related field
3–5 years of experience in SAP Concur Expense/Travel/PO/Invoice systems
Strong configuration skills and understanding of ERP/financial system integrations
Knowledge of financial controls and audit processes
Proficient in Excel (pivot tables, VLOOKUP) and reporting platforms; exposure to Access, PowerPoint, Visio helpful
Excellent communication and user-training ability
Detail-oriented, organized, and capable of managing multiple concurrent tasks
Customer-service mindset with strong problem-solving skills
Preferred
SAP Concur Advanced Configuration certification
Experience in financial systems implementation and integration
Experience leading system upgrades, new module deployments, or enterprise-wide rollouts
Company
Netsmart
Netsmart is a healthcare software company that assists in delivering whole-person, value-based care.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
AJ Peterson
Senior Vice President & General Manager, CareGuidance
Recent News
2026-01-16
Company data provided by crunchbase