Channel Talk · 2 weeks ago
Founding Business Development Representative
Chicago, IL
Full-time
Hybrid
Mid Level
$60K/yr - $90K/yr
3+ years expChannelTalk is redefining business messaging and is now expanding into the US market. The Founding Business Development Representative will play a key role in establishing market presence, developing enterprise accounts, and adapting successful strategies from other markets to build a scalable business infrastructure.
Artificial Intelligence (AI)ChatbotCRMInformation TechnologySaaSSoftware
Hiring Manager
Kate Eunji Lim
Responsibilities
Enterprise Account Development (US): Build relationships with key decision-makers at target enterprise accounts and execute sales and partnership strategies for initial market entry
Designing Global Business Scalability: Analyze success stories from Korea and Japan to adapt them for the US market, establishing the foundation for sustainable business operations
Complex Solution Design (ChannelTalk & Ads): Propose tailored strategies to maximize product utility according to client needs. Design comprehensive business funnels that bridge the gap from new user acquisition to retention by integrating ad solutions
Bridging Product & Business: Translate client requirements into technical specifications for internal Dev/Product teams, ensuring local market feedback is reflected in the product roadmap
End-to-End Account Management: Take full ownership of the customer success lifecycle—including contract management, renewals, and technical support—to maximize satisfaction for enterprise clients
Qualification
Required
3+ years of experience in IT Service Product Management or tech-based Business Development
Proven ability to simplify and define complex business problems, find Product-Market Fit (PMF) from zero-base, and successfully scale up
A 'hub' personality who can drive rational consensus among diverse stakeholders (developers, decision-makers, partners) and translate technical jargon into easy-to-understand business value
Strong proficiency in funnel management and data analysis, with a track record of iterating strategies and proving results through numbers
A solid understanding of basic technical structures (APIs, Databases, etc.) to engage in meaningful discussions regarding implementation with the engineering team
A tenacious problem-solver with a strong sense of initiative and the insight to focus on the essence to find the best solutions
Preferred
Professional business fluency in both English and Korean
Experience in strategic consulting or operations, with a proven track record of structuring and building business processes from scratch
Deep understanding of SaaS business mechanisms and the digital advertising ecosystem
Benefits
In-depth knowledge and experience selling a B2B SaaS product
Experience in a fast-growing, venture-backed SaaS startup
Flexible time off and hybrid work arrangements
15 days of PTO (with the option for more if needed)
Latest MacBook or equivalent device
100% employer-paid health insurance options
Transportation allowance for your daily commute (in addition to any business travel expenses)
Company
Channel Talk
Channel Talk is a customer communication platform that combines live chat, CRM, and collaboration tools to help businesses with customers.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$76.62MKey Investors
BonAngels Venture PartnersGlobal Brain Corporation
2025-01-13Series Unknown· $7.49M
2021-09-06Series C· $24.21M
2019-04-25Series B· $2.16M
Recent News
Retail Customer Experience
2024-06-04
Company data provided by crunchbase