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Meriplex · 1 day ago

Network Monitoring Engineer

United States

Full-time

Remote

Senior Level

7+ years exp

Meriplex is seeking a senior-level Network Monitoring Engineer who specializes in LogicMonitor to enhance observability for enterprise clients. This role is pivotal in ensuring uptime, customer satisfaction, and renewals through effective monitoring strategies and technical leadership.

Information Technology

Responsibilities

Own and administer LogicMonitor (this is a core requirement)—including integrations, dashboards, alerting, reporting, and ongoing optimization

Administer and support PRTG and integrate monitoring tools across client environments

Design and improve monitoring for UCaaS/VoIP, SD-WAN, firewalls, routing, switching, wireless, Microsoft, and VMware

Identify opportunities for automation and smarter alerting to reduce noise and improve MTTR

Lead monitoring implementations for new clients, from assessment through validation

Partner with Professional Services and Support teams to design monitoring solutions

Mentor junior engineers and provide technical leadership

Support Managed Services Operations Center requests and participate in scheduled/on-call rotations

Ensure monitoring aligns to SLAs, customer expectations, and renewal success

Qualification

LogicMonitor administrationSD-WAN solutionsNetwork engineeringMulti-vendor environmentsMonitoring protocolsCustom LogicModule developmentAPI-based integrationsUCaaS / VoIP experienceNetworking certificationsMicrosoft certificationsVMware certifications

Required

7+ years of professional IT / network engineering experience

Hands-on administration of LogicMonitor (required)

Experience with SD-WAN solutions

Strong background with routers, switches, wireless, and firewall technologies

Experience supporting multi-vendor environments (Cisco, Meraki, Juniper, Fortinet, Velocloud, Microsoft, VMware)

Familiarity with SNMP, WMI, NetFlow, and related monitoring protocols

Preferred

Custom LogicModule development

API-based integrations and monitoring automation

UCaaS / VoIP platform experience

Networking, Microsoft, or VMware certifications

Company

Meriplex

Meriplex is a managed cybersecurity, IT, and SD-WAN solutions provider for the mid-enterprise market.

Founded in 2001

Houston, Texas, USA

501-1000 employees

http://www.meriplex.com/

Funding

Current Stage

Late Stage

Total Funding

unknown

Key Investors

Clairvest Group

2022-07-18Acquired

2018-10-03Private Equity

Leadership Team

Mike McWilliams

SVP, Healthcare Practice

Aaron Biehl

VP of National Account Management and vCIO

Recent News

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