Confluent · 1 day ago
Sales Operations Manager - Professional Services
United States
Full-time
Remote
Mid, Senior Level
$151K/yr - $177K/yr
4+ years expConfluent is redefining how data moves and what the world can do with it. The Sales Operations Manager will provide operational support to the CSG Americas organization, focusing on driving operational excellence and collaborating with various teams to improve processes and performance metrics.
AnalyticsCloud Data ServicesEnterprise SoftwareOpen Source
Responsibilities
Partner with the AMER PS Sales leadership team on the Implementation of our Operational framework, including leading key operational and governance cadences for the organization
Support strategy development in partnership with CSG and AMER PS&E leadership, including resourcing and capacity planning, process development, and partner scaling opportunities
Develop and refine standard delivery processes to ensure global consistency in execution
Track and report on team KPIs and success metrics
Support multiple PS sales leaders from pipeline creation through project delivery, including Weekly, Monthly and Quarterly Business Reviews
Lead projects and initiatives focused on improving productivity and simplifying processes throughout the AMER PS organization
Collaborate with stakeholders to drive execution of partner delivery efforts across a portfolio of Professional Services engagements
Develop productive and trusting relationships with leaders and other internal stakeholders
Support the CSG AMER team in other operational tasks as needed
Qualification
Required
4-5+ years of experience in operations, project management, or a related field
Strong organizational and time management skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Preferred
Experience with Salesforce, Gainsight, or similar business systems is a plus
Familiarity with Confluent's products and services is a plus
Company
Confluent
Confluent offers a streaming platform based on Apache Kafka that enables companies to easily access data as real-time streams.
1001-5000 employees
H1B Sponsorship
Confluent has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (142)
2024 (107)
2023 (91)
2022 (155)
2021 (119)
2020 (50)
Funding
Current Stage
Public CompanyTotal Funding
$459.6MKey Investors
CoatueSequoia CapitalIndex Ventures
2025-12-08Acquired
2021-06-24IPO
2021-06-10Secondary Market
Leadership Team
Jun Rao
Co-founder
Chad Verbowski
CTO
Recent News
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