Maximus · 1 day ago
System Analyst
United States
Full-time
Remote
Mid Level
$69K/yr - $104K/yr
3+ years expMaximus is currently seeking a System Analyst. The Systems Analyst will support complex application development and systems integration while collaborating with business stakeholders to ensure accurate capture and implementation of business requirements.
Business Process Automation (BPA)ConsultingEducationGovernmentGovTechHealth CareInformation Technology
Responsibilities
Provide technical assistance in troubleshooting and resolving website issues for internal and external customers
Conduct QA testing, follow-up to resolve issues, and load finished material into content management system
Maintain general knowledge of industry practices, techniques, and standards
Apply general knowledge and skills to complete a wide range of tasks
Develop and manage Software Requirements Specification (SRS) documents by eliciting requirements and evaluating technical feasibility of design enhancements, create user stories or use cases, assist in writing test cases, and provide support for system stakeholders
Assist production support activities such as monitoring jobs, assessment and analysis on failures, resolution of critical technical issues, coaching to team, reporting, etc
Collaborate, or lead collaboration, with business stakeholders to identify and document system level requirements
Define functional and non-functional requirements, user stories, use cases, and acceptance criteria
Analyze and manage business and systems process flows
Perform production support activities such as monitor system processes, evaluate the outcome of system processes, work through system exceptions, and create processes to monitor and report on the overall system health
Implement and validate solutions for data requirements by executing advanced SQL scripts
Assist with implementations of AWS cloud migration projects
Lead and train Electronic Data Interchange (EDI) - MOVEit activities and documentation
Track test plan development and implementation activity of project applications for QA/QC compliance and User Acceptance Testing (UAT) using test management tools
Qualification
Required
Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience
Master's degree in Computer Science, Information Systems, or an Engineering discipline plus one year of experience in systems analysis, requirements elicitation, and developing documentation in lieu of Bachelor's degree
Provide technical assistance in troubleshooting and resolving website issues for internal and external customers
Conduct QA testing, follow-up to resolve issues, and load finished material into content management system
Maintain general knowledge of industry practices, techniques, and standards
Apply general knowledge and skills to complete a wide range of tasks
Develop and manage Software Requirements Specification (SRS) documents by eliciting requirements and evaluating technical feasibility of design enhancements, create user stories or use cases, assist in writing test cases, and provide support for system stakeholders
Assist production support activities such as monitoring jobs, assessment and analysis on failures, resolution of critical technical issues, coaching to team, reporting, etc
Collaborate, or lead collaboration, with business stakeholders to identify and document system level requirements
Define functional and non-functional requirements, user stories, use cases, and acceptance criteria
Analyze and manage business and systems process flows
Perform production support activities such as monitor system processes, evaluate the outcome of system processes, work through system exceptions, and create processes to monitor and report on the overall system health
Implement and validate solutions for data requirements by executing advanced SQL scripts
Assist with implementations of AWS cloud migration projects
Lead and train Electronic Data Interchange (EDI) - MOVEit activities and documentation
Track test plan development and implementation activity of project applications for QA/QC compliance and User Acceptance Testing (UAT) using test management tools
Preferred
Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user‑story development, acceptance‑criteria definition, and estimation using Jira or comparable tools
Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current‑state and future‑state workflows
Experience supporting customer application development and systems integration involving SaaS products, APIs, and cloud‑based services
Experience supporting CRM platforms (e.g., Salesforce, Dynamics, or comparable systems) and customer‑experience technologies, including Genesys Cloud CX
Familiarity with digital‑experience solutions, customer‑journey mapping, and omnichannel service‑delivery platforms
Experience working with document‑management systems, workflow automation tools, and content‑services platforms
Exposure to financial ERP systems (e.g., Oracle, SAP, Workday, or similar) and understanding of financial data flows and business processes
Proficiency with AI‑enabled analysis and documentation tools, including platforms that support automated requirements generation, data analysis, or process optimization
Experience with process‑automation technologies (e.g., RPA tools such as UiPath, Blue Prism, or Power Automate)
Strong working knowledge of Structured Query Language (SQL) and Relational Database Management Systems (RDBMS)
Understanding of data‑modeling concepts, data governance principles, and data‑quality frameworks
Experience collaborating with cross‑functional teams within large, matrixed organizational environments
Extensive experience working with Jira or similar work‑management and tracking tools
Experience working with AWS Cloud services, including data‑integration, analytics, and application‑development components
Strong analytical, communication, and documentation skills, with the ability to convey complex technical information to non‑technical audiences
Benefits
Health insurance coverage
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
10001+ employees
H1B Sponsorship
Maximus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (39)
2023 (50)
2022 (42)
2021 (36)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
Leadership Team
Elisabeth Schmidt
Senior Vice President
Michael Mateer
Sr. Vice President, Enterprise Technology
Recent News
2025-11-20
Company data provided by crunchbase