Health Business Solutions · 2 days ago
RCM Implementation Specialist
United States
Full-time
Remote
Entry, Mid Level
2+ years expHealth Business Solutions is focused on providing revenue cycle solutions for healthcare clients. The Revenue Cycle Implementation Specialist will support the implementation of these solutions, ensuring seamless onboarding through collaboration with cross-functional teams and managing project tasks throughout the implementation process.
ConsultingFinancial Services
Hiring Manager
Christopher Peterson - SPHR
Responsibilities
Serve as the primary point of contact for clients during implementation, ensuring consistent communication and status updates
Partner with internal teams (IT/Data Acquisition, HR, Operations, Training, Quality, etc.) to gather requirements, configure systems, and design efficient workflows
Develop and manage detailed implementation project plans and timelines; track progress and escalate risks or delays as needed
Facilitate discovery sessions and gather critical data such as payer contracts, client policies, and existing workflows
Coordinate and manage client system access needs, including submitting access requests, tracking approvals, and validating access for internal teams
Ensure proper setup of collection tool, denial workflows, and reporting infrastructure
Lead or support client training efforts on new systems, processes, and tools
Conduct system testing, validate setup accuracy, and resolve any configuration issues before go-live
Monitor early performance post go-live and partner with operations to resolve open items and ensure a smooth transition
Document implementation procedures, best practices, and lessons learned to improve future project success
Maintain compliance with HIPAA and all applicable regulations throughout the implementation process
Document all aspects of the project, including client decisions, system configurations, timelines, milestones, meeting notes, and outstanding issues
Qualification
Required
Bachelor's degree in Healthcare Administration, Business, Marketing, or related field—or equivalent work experience
2+ years of experience in healthcare revenue cycle management, implementation, or client services
Strong understanding of revenue cycle functions including registration, charge capture, coding, billing, AR collections, and denial management
Excellent project management and organizational skills
Ability to communicate effectively with both technical and non-technical stakeholders
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Visio); Smartsheet or project management tools a plus
Preferred
Experience with healthcare systems (e.g., Epic, Cerner, Meditech, HealthQuest or others)
PMP, Lean Six Sigma, CRCR, or other relevant certifications
Experience working with outsourced and offshore RCM vendors or third-party billing providers
Company
Health Business Solutions
Health Business Solutions is a consultancy that offers training, revenue cycle consultation and financial services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ray Berry
Founder & CEO
Company data provided by crunchbase