American Residential Services · 18 hours ago
Sales Lead Coordinator
American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. They are seeking a Sales Lead Coordinator to manage sales calls, assist customers with purchasing decisions, and process sales orders while ensuring customer satisfaction.
CommercialConsumerCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)Home ServicesProfessional ServicesResidential
Responsibilities
Receives sales calls from existing customers and potential customers and provides product information, pricing and product availability
Provides information to customers to help them in their purchasing decisions for company products and services
Accurately processes sales orders from incoming calls as well as orders generated from outside sales representatives
Prepares purchase orders, assigns order numbers and coordinates purchases from suppliers and/or in-house inventory
Receives/creates sales leads and referrals, provides customer assistance and refers calls to appropriate outside sales representative
Calculates costs and prepares contracts for services and products
Assists in the preparation of sales proposals and price quotations
May travel to job sites to coordinate aspects of job and ensure customer satisfaction
Communicates customer requirements and requests support from other departments to assist in achieving established objectives
Utilizes expertise of service center staff to assist in business development, job costing and preparation of proposals
Prepares sales reports, updates lead database and performs administrative support within the office
Schedules installations, oversees ordering of equipment and materials for the job and provides general installation instruction
Qualification
Required
Two years of experience providing an exceptional customer service delivery through inbound and outbound customer calls
Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems
Must report daily to our office, this is not a work from home opportunity
Ability to work assigned shift and weekend rotation if required
All candidates are required to undergo pre-employment drug screen and background checks
Preferred
Inside Sales experience preferred with preference given to those with experience booking sales calls and generating sales leads
Benefits
Access to insurance available at 31 days of employment
Low-cost Medical Insurance options, starting at $5 per week
Dental and Vision Insurance options
Health Savings Account or Flexible Spending Account
401(k) with company match
HSA and Flexible Spending Account
Paid Time Off & Holiday Pay
Company paid life insurance
Company
American Residential Services
American Residential Services, a provider of residential heating, ventilation, air conditioning (HVAC), and plumbing services.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
GI Partners
2023-06-08Acquired
2020-09-15Private Equity
Recent News
2025-09-15
Company data provided by crunchbase