Penn Information Systems & Computing · 1 day ago
Senior Salesforce Developer
Philadelphia, PA
Full-time
Hybrid
Senior Level
$84K/yr - $138K/yr
5+ years expPenn Information Systems & Computing is the central IT organization of the University of Pennsylvania, a leader in education and research. They are seeking a Senior Salesforce Developer to support business applications for Development and Alumni Relations, ensuring secure and scalable Salesforce solutions that align with university standards.
Information Technology & Services
Responsibilities
Serve as a technical leader for Salesforce-related projects within the DAR application portfolio, ensuring high-quality design, configuration, and development of solutions on the Salesforce platform (including NPSP, Community, and Marketing Cloud)
Architect, develop, and maintain Salesforce integrations with other university systems using Talend, APIs, and middleware frameworks
Design and implement scalable, maintainable data models and manage data migrations between Salesforce and external systems
Develop custom Apex code, Lightning Web Components (LWC), and Flows to support complex business processes
Provide technical guidance and mentoring to junior developers and other IT staff
Collaborate closely with functional business analysts, project managers, and DAR stakeholders to translate requirements into secure and high-performing technical solutions
Utilize a DevOps pipeline for Salesforce and related applications, ensuring efficient, automated deployment, testing, and version control processes
Implement and maintain backup, recovery, and restore procedures for Salesforce and integrated data systems
Partner with University IT and DAR leadership to define and test business continuity and disaster recovery (BC/DR) plans for all Salesforce-related services
Monitor system performance, security, and compliance, and proactively address vulnerabilities or degradation risks
Ensure adherence to University IT governance, information security, and data retention policies
Oversee data quality, governance, and security within Salesforce and connected systems
Design and maintain ETL processes using Talend and other integration tools
Evaluate and implement AI-driven Salesforce features (e.g., Einstein, GPT integrations) and other emerging technologies that improve automation, analytics, and user experience
Participate in code reviews, documentation, release management, and production support activities
Other duties and responsibilities as assigned
Qualification
Required
Bachelors and 3-5 years of Salesforce experience, or an equivalent combination of education and experience is required
At least 5 years of experience in application development and system integration, with at least 4 years focused on Salesforce development and architecture
Salesforce administrator, architect and/or developer certification(s) (at least 1). Such as: Salesforce Platform Developer or Salesforce Certified Platform Data Architect
Strong experience with Salesforce NPSP, Salesforce Communities, and Marketing Cloud
Proficiency in Apex, Lightning Web Components, SOQL, REST/SOAP APIs, and integration tools such as Talend
Hands-on experience with data migrations, ETL processes, DevOps automation, and integration design patterns
Knowledge of Java-based applications, middleware frameworks, and backup/recovery strategies
Familiarity with AI-enabled Salesforce features and other emerging AI technologies for business process optimization
Demonstrated ability to lead complex technical projects, coordinate with multiple teams, and deliver solutions on time and within scope
Excellent analytical, problem-solving, and communication skills
Preferred
Experience with a combined functional/technical team using agile methodologies
Experience working with a fundraising enterprise
Experience leading technical solutions in a higher education environment
Salesforce certification Salesforce Certified Platform App Builder
Benefits
Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
Company
Penn Information Systems & Computing
ISC is Penn’s Trusted IT Partner, collaborating with the Penn community on IT services that enhance and support the mission of the University.
201-500 employees
H1B Sponsorship
Penn Information Systems & Computing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (8)
2023 (1)
2022 (5)
2021 (2)
2020 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase