Estes Forwarding Worldwide · 1 day ago
Technical Program Manager, AI
US-VA-Richmond
Full-time
Onsite
Senior Level
6+ years expEstes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions. The Technical Program Manager, AI is responsible for driving the successful execution and strategic prioritization of the organization’s artificial intelligence and machine learning initiatives, serving as a key connector between business leaders and technical teams.
AutomotiveLogistics
No H1B
Responsibilities
Partner with business and technical leaders to identify, evaluate, determine feasibility, and refine AI use cases
Assess proposed initiatives for business value, feasibility, risk, and scalability
Develop structured recommendations on prioritization, sequencing, and resourcing
Maintain a clear, continuously updated view of the AI initiative pipeline and roadmap
Support leadership decision-making through impact analysis, tradeoff articulation, and scenario modeling
Track realized value and inform future prioritization based on outcomes
Manage multiple concurrent AI and/or machine learning initiatives from concept through production
Create and maintain project plans, milestones, dependencies, and risk logs
Facilitate cross-functional collaboration across business, engineering, data, security, and legal teams
Proactively identify risks, resolve blockers, and keep initiatives moving forward
Ensure projects meet defined business goals, technical requirements, and governance standards
Provide clear, executive-ready updates on status, risks, and progress
Translate business challenges into structured, AI-ready problem statements
Help stakeholders understand what AI can and cannot do in practical terms
Define success metrics and measurable outcomes for each initiative
Document requirements, assumptions, constraints, and decisions
Serve as a trusted thought partner for business leaders exploring AI opportunities
Ensure AI initiatives comply with data privacy, security, and regulatory standards
Apply governance frameworks consistently across initiatives
Coordinate reviews with security, legal, and compliance teams
Support responsible, ethical, and explainable AI practices throughout the lifecycle
Support evaluation and selection of AI tools, platforms, and vendors as needed for projects
Coordinate pilot programs and proof-of-concept efforts
Manage vendor timelines, dependencies, and deliverables
Partner with internal teams on integration and scaling planning
Build and refine reusable intake, prioritization, and delivery frameworks
Develop templates, playbooks, and best practices
Identify patterns across initiatives to improve future execution
Increase organizational clarity on how AI initiatives move from idea to production
Comply with company C-TPAT and TSA security procedures
Perform other duties as assigned
Qualification
Required
Minimum of a Bachelor's degree (or equivalent) in Computer Science, Information Systems, Engineering, Business, or related field and 6-9+ years of experience in technical program management, product operations, management consulting, or digital transformation roles
Must be eligible to work in the United States
At this time, EFW will not sponsor a new applicant for employment authorization for this position
EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check
Preferred
Exposure to AI, automation, or advanced analytics initiatives preferred
Experience working with vendors or SaaS platforms preferred
PMP or equivalent project management certification preferred
Agile certifications (CSM, SAFe, etc.) preferred
Cloud certifications (AWS, Azure, GCP) preferred
AI/ML fundamentals or data governance certifications preferred
Benefits
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Company
Estes Forwarding Worldwide
Estes Forwarding Worldwide is a logistics company specializing in domestic delivery services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Fisher
Chief Executive Officer
Recent News
2024-04-24
Company data provided by crunchbase