Manhattan Associates · 1 day ago
Senior Manager, ETS (Financial Applications)
Atlanta, GA
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
10+ years expManhattan Associates is a leading supply chain commerce technology company that connects people to consumer choices. They are seeking a Senior Manager to lead enterprise services for Finance, Accounting, and Legal functions, focusing on delivering platform solutions and managing cross-functional teams.
Software
Responsibilities
Operate with a “total service” mindset for process and technical health of managed platforms
Serve as primary contact for technology services supporting Finance, Accounting, Legal, and Enterprise Mobility (Hardware Sales)
Lead demand planning; translate business needs into actionable objectives and estimates across ETS teams
Develop and maintain service strategies and roadmaps aligned with evolving business requirements
Own end-to-end service delivery, ensuring quality and timely execution
Oversee and assess business capability requests; translate requirements into scalable Workday Financials solutions aligned with industry and Workday best practices
Conduct regular service reviews, status updates, and roadmap discussions with stakeholders
Monitor and report service delivery metrics; escalate issues as needed
Manage service budgets, forecasts, and cost optimization initiatives
Ensure compliance with financial controls, audit requirements, and regulatory and governance standards (including SOX)
Organize, plan, and manage projects across SDLC phases, ensuring quality and schedule adherence
Oversee production support requests, and incidents; manage risks and serve as escalation point for critical issues
Coordinate technology releases, testing, and deployment activities
Lead cross-functional teams including consultants, analysts, and support staff
Manage third-party vendors and implementation partners, including contracts, renewals, and scope changes
Partner with ETS teams to deliver projects from initiation through closure
Drive automation, process optimization, and adoption of best practices
Promote feature adoption and guide customers on technology enhancements
Full people management responsibilities including hiring, coaching, performance reviews, and terminations
If needed:
Lead requirements sessions to enhance business processes and information flow
Create process flows, requirement specifications/story definition, diagrams, and charts for engineering teams
Configure/administer application/platform
Coordinate and perform in-depth tests, including end-user reviews and post-implementation support
Conduct orientation and training for end users on new or modified systems
Qualification
Required
10+ years of experience managing Finance/Accounting applications (Q2X, OTC, P2P, RTR) with strong business acumen; experience in other G&A functions a plus
10+ years in IT service delivery and customer engagement, including complex project management
7+ years working with enterprise ERP systems (Workday, Oracle, SAP, MS Dynamics, Salesforce)
10+ years leading teams; proven ability to build, mentor, and manage onsite and global teams
5+ years experience with Agile and Waterfall methodologies; proficiency in Jira, Bitbucket, Confluence, or similar tools
5+ years experience in business process modeling, requirements analysis, and documentation
5+ years experience with document management platforms (SharePoint, Confluence or similar)
5+ years using IT ticketing systems (ServiceNow, JIRA, Quality Center)
5+ years in vendor management and production support
5+ years in strategy, roadmap development, and planning
Experience negotiating scope and schedules with business and vendor partners
Strong leadership, communication, and stakeholder management skills; ability to convey technical concepts in user-friendly language
Demonstrated strategic thinking, problem-solving, and influencing skills
Financial acumen with budgeting and compliance experience
High proficiency in Microsoft Office Suite, Microsoft Project, PowerPoint, and Visio
Ability to prioritize and execute tasks in a fast-paced environment
Highly Self-motivated, results-driven, and able to work independently
Strong aptitude for learning and adopting new platforms and processes
Bachelor's degree in computer science, business administration, or accounting
Preferred
ITIL, PMP, or similar certifications preferred
Expertise in managing third-party contracts and performance
Knowledge and application of Lean or Six Sigma principles a plus
Company
Manhattan Associates
Manhattan Associates is a producer of supply chain omni-channel products.
1001-5000 employees
H1B Sponsorship
Manhattan Associates has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (92)
2023 (118)
2022 (133)
2021 (140)
2020 (104)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-04-23IPO
Leadership Team
Eric Clark
President and CEO
Sanjeev Siotia
Executive Vice President, CTO
Recent News
2026-01-13
2026-01-13
2026-01-11
Company data provided by crunchbase