Weekend Dispatcher / Customer Service Representative – Laurens, SC jobs in United States
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Recruiting Solutions · 23 hours ago

Weekend Dispatcher / Customer Service Representative – Laurens, SC

Recruiting Solutions is hiring a Weekend Dispatcher / Customer Service Representative in Laurens, SC. This role involves monitoring multiple systems and effectively communicating with field personnel regarding outages and job locations, while also assisting in dispatching crews during emergencies. The position offers opportunities for career growth and skill development, primarily focusing on weekend night shifts.

ConsultingHuman ResourcesInformation Technology
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Growth Opportunities

Responsibilities

Monitor multiple systems, including Dynamic Scheduling, SCADA, OMS, security cameras, and network monitoring, and handle issues following company procedures
Communicate effectively with field personnel regarding outages, job locations, and updates
Assist in dispatching crews during storms, outages, or other after-hours events
Maintain accurate records and reports
Answer and handle incoming calls according to procedures

Qualification

Dynamic SchedulingSCADAOMSCustomer ServiceMultitaskingRecord KeepingComputer SystemsCommunication

Required

High School Diploma or GED required
Strong ability to work independently, multitask, and manage multiple customer interactions
Comfortable using computer systems efficiently to ensure accurate and timely resolution

Preferred

3+ years of call center or dispatcher experience preferred

Benefits

Dental insurance
Health insurance
Referral program
Vision insurance

Company

Recruiting Solutions

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Recruiting Solutions is a provider of experienced/certified professionals to companies for workforce and employment solutions.

Funding

Current Stage
Growth Stage

Leadership Team

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Trey Smoak
Chief Operations Officer
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Recent News

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Company data provided by crunchbase