Quality Assurance Coordinator (Temp) jobs in United States
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Noodles & Company · 23 hours ago

Quality Assurance Coordinator (Temp)

Noodles & Company is on a mission to reintroduce the world to noodles as an experience worth craving. The Quality Assurance Coordinator (Temp) will support the execution of Food Safety and Quality Assurance programs across the supply chain and restaurants, ensuring that certifications, documentation, and QA processes run smoothly.

Customer ServiceFood and BeverageRestaurants

Responsibilities

Provide day-to-day administrative and operational support for Quality Assurance programs across supply chain partners and restaurants
Track and manage supplier and partner certifications and recertifications, including maintaining records and monitoring expiration dates
Serve as a ServiceNow administrator for QA-related tickets, including intake, routing, tracking, and follow-up
Support first-line QA requests and questions, escalating issues to the QA Manager as appropriate
Assist with invoice processing, tracking, and reconciliation for QA-related vendors and services
Maintain and organize QA documentation, including audit records, supplier approvals, and program files
Support the coordination of third-party food safety audits, including documentation gathering and follow-up tracking
Assist with data entry, reporting, and system updates across QA tools and internal databases
Partner with cross-functional teams such as Supply Chain, Operations, Training, and Finance to ensure accurate information flow
Provide support on QA projects, initiatives, and process improvements as directed
Use guest service feedback to address quality issues related to guests and restaurants
Support the execution of any necessary field product holds/recalls/retrievals, including communication with restaurants and consumers

Qualification

HACCPAuditing principlesServiceNowMicrosoft OfficeFood industry experienceOrganizational skillsDetail-orientedCommunication skillsIndependent workTeam collaboration

Required

Associate's or Bachelor's degree in a food-related field, or an equivalent combination of education and experience
Minimum two years of professional experience in the food industry
Working knowledge of HACCP, auditing principles, and process control
Strong organizational skills with the ability to manage multiple priorities and deadlines
Detail-oriented, solution-focused, and comfortable working within structured processes
Comfort handling invoices, vendor documentation, and routine administrative processes
Strong verbal and written communication skills
Proficiency in Microsoft Office, especially Excel
Ability to work independently while collaborating closely with a team
Ability to maintain confidential and proprietary information
Ability to exercise sound judgment and escalate issues appropriately

Preferred

Restaurant experience strongly preferred
Experience supporting ticketing systems, workflows, or shared inboxes (ServiceNow preferred)

Company

Noodles & Company

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Noodles & Company is a Customer Service company.

Funding

Current Stage
Public Company
Total Funding
$31.5M
Key Investors
Mill Road Capital
2017-03-14Post Ipo Equity· $31.5M
2013-06-28IPO

Leadership Team

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Joe Christina
President & CEO
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M
Michael Hynes
Chief Financial Officer
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Company data provided by crunchbase