Commercial Jet · 4 days ago
Parts Sales Coordinator
US-IN-Indianapolis
Full-time
Onsite
Entry Level
1+ years expCommercial Jet is the nation’s largest dealership representing over 20 top manufacturers in the U.S. They are seeking a Parts Sales Coordinator to deliver exceptional customer service while managing parts orders and uncovering additional sales opportunities. The role involves collaborating with vendors, managing CRM updates, and assisting with customer accounts and administrative tasks.
Information Technology
Responsibilities
Accurately process parts orders as assigned with a focus on reducing the overall length of order
Follow up and communicate with customers throughout the ordering process by both email and phone
Assist customers with inbound and outbound calls
Handle customer service issues and resolve them in a timely manner
Speak with customers about additional sales opportunities relating to their orders
Place orders with vendors and follow up as needed
Help manage and update CRM data
Add accurate freight costs, tracking numbers, and pricing to orders
Assist with customer credit accounts and other invoice issues
Obtain new certificates from customers annually
Email invoices when customers request a copy
Manage and distribute reporting to the team as needed
Discuss appropriate pricing margins with customers that supports Model 1’s overall strategy
Help with administrative duties as assigned
Work on special projects as assigned
Other duties as assigned
Qualification
Required
High School diploma or equivalent
Excellent customer service skills on the phone and by email
Ability to complete tasks with little to no supervision
Ability to multi-task and keep organized
Consistent track record of previous high performance in the position or equivalent
Intermediate computer skills including Microsoft Office (Word, Excel, Outlook)
Preferred
One or more years of parts experience preferred
Track record of success in a previous sales support role a plus
Benefits
Health insurance
Paid holidays
Vacation pay
Company
Commercial Jet
Commercial Jet is a fully integrated high-value aviation services provider in Florida.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-08-18
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