Clyde Companies, Inc. · 23 hours ago
Senior Director, Business Development
Orem
Full-time
Onsite
Director/Executive
10+ years expClyde Companies, Inc. is seeking a Senior Director of Business Development responsible for developing and leading enterprise initiatives focused on loyalty programs and customer relationship management. The role involves overseeing customer programs, driving retention and revenue expansion, and managing marketing efforts across subsidiaries.
Construction
Responsibilities
Serve as the accountable executive owner for the Clyde Rewards loyalty program, with responsibility for strategy, design, adoption, utilization, and ongoing performance
Drive adoption and utilization of loyalty programs across subsidiaries by partnering with Sales and business leadership to embed programs into customer-facing motions
Track, analyze, and report on program performance, including adoption rates, utilization, retention, and revenue attributable to enterprise programs
Oversee the team that provides enterprise frameworks, tools, and standards to support consistent brand, loyalty messaging, and customer experience where appropriate
Ensure marketing efforts support enterprise program adoption and utilization rather than standalone campaigns
Provide enterprise oversight of customer incentive trips and events as part of the loyalty and relationship growth portfolio
Ensure incentive programs reinforce long-term relationship value and program engagement
Oversee the Corporate Travel team, including enterprise travel strategy, preferred vendors, standards, and budget oversight
Track participation, costs, and outcomes associated with incentive and travel programs to ensure alignment with enterprise objectives
Oversee external vendors and platforms supporting Clyde Rewards, marketing and corporate travel
Manage vendor performance, contracts, and budgets
Ensure technology and partners support enterprise scalability and data integrity
Qualification
Required
10+ years of progressive leadership experience in business development, customer loyalty, marketing, product, or program management disciplines
Demonstrated leadership of customer loyalty programs including design, launch, scaling and optimization
Proven experience managing programs or product portfolios with accountability for performance, adoption, utilization, and lifecycle decisions
Experience translating customer insights and data into program offerings
Strong background partnering with Sales, Marketing, Operations, Finance, and IT and executive leadership
Demonstrated ability to influence senior leaders and drive adoption
Strong executive presence, with excellent communication, judgment, and stakeholder management skills
Builder-and-operator mindset with the ability to balance strategic direction and hands on program leadership
Bachelor's degree required
Preferred
Advanced degree preferred
Company
Clyde Companies, Inc.
Clyde Companies is a premier provider of construction products and services in the Intermountain West.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ryan Meyer, CPA, CGMA
Chief Financial Officer
Ally Isom
Chief Strategy & Marketing Officer
Recent News
Engineering News-Record
2024-05-05
Company data provided by crunchbase