Website Support Specialist jobs in United States
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Best Version Media · 23 hours ago

Website Support Specialist

Best Version Media is a company that connects local businesses to customers through innovative print and digital solutions. They are seeking a Website Support Specialist to handle post-launch website updates, ensuring optimal performance and client satisfaction.

AdvertisingDigital MarketingLocal AdvertisingLocal BusinessMedia and EntertainmentPublishingReputationSmall and Medium BusinessesSocial Media AdvertisingSocial Media Marketing
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Growth Opportunities

Responsibilities

Handle website content and design updates (simple to moderate complexity) post-launch
Manage domain transfers and support all aspects of website launching and publishing
Conduct thorough post-publish checks including running Screaming Frog audits, Google PageSpeed Insights tests, and verifying Google Search Console (GSC) and Google Analytics (GA) setup
Set up and manage client DNS records as needed for website publishing
Communicate with account managers and clients via ticketing system to resolve requests quickly

Qualification

Website support experienceDigital content managementSEO toolsDomain managementWebsite performance testingAnalytics platformsContent management systemsProactive mindsetTicket managementProblem-solving skillsCommunication skills

Required

Experience in website support, digital content management, or technical support roles
Basic understanding of domain management, DNS, SEO tools, website performance testing, and analytics platforms
Strong problem-solving and communication skills

Preferred

Hands-on experience with content management systems and publishing workflows
A proactive mindset — you don't just fix issues, you spot trends and recommend solutions
Ability to prioritize and manage multiple support tickets efficiently

Company

Best Version Media

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Best Version Media connects local businesses to customers with innovative print and digital marketing solutions.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Bertram Capital Management
2025-01-02Acquired
2018-10-09Private Equity

Leadership Team

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Kevin O'Brien
Chief Executive Officer
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Rich Niemeyer
CEO and Publisher / West Little Rock Living
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Company data provided by crunchbase