Abound Health · 2 hours ago
Business Development and Member Referral Manager (New Jersey Residents only)
, NJ
Full-time
Hybrid
Mid Level
$75K/yr - $90K/yrAbound Health is seeking a Business Development and Member Referral Manager to join our Growth team reporting to the Chief Growth Officer. In this role, you will expand and strengthen referral networks, generate new member leads, and support intake conversions across our IDD, Pediatric PDN, and Personal Care service lines.
Health CareNon ProfitSoftware
Responsibilities
Identify, cultivate, and maintain relationships with referral sources such as support coordination agencies, schools, and community partners
Schedule and conduct in-person visits, presentations, and follow-ups with partner organizations
Attend community events to represent Abound and promote brand awareness across IDD, Pediatric PDN, and Personal Care markets
Generate new client referrals and warm leads; ensure prompt communication and handoff to intake and care coordination teams
Track referral activity, conversion rates, outcomes, and trends using OnTarget, Microsoft Dynamics, and PowerBI
Provide exceptional ongoing support to referral partners including performance updates, member outcome updates, and resolution of concerns
Ensure full compliance with ethical referral practices, healthcare regulations, and internal policies
Qualification
Required
Experience in business development, outreach, referral relations, or community engagement—preferably in healthcare, human services, or IDD/PDN programs
Strong relationship-building, communication, and presentation skills
Ability to analyze referral data, track KPIs, and report on performance trends
Familiarity with CRM or case management platforms (Microsoft Dynamics, OnTarget, or similar)
Highly organized with the ability to manage multiple contacts, visits, and deadlines
Valid driver's license and willingness to travel locally for community visits and events
Preferred
Bachelor's degree in Business, Marketing, Human Services, Healthcare Administration, or related field preferred
Benefits
Competitive health, dental, and wellness benefits beginning on your 60th day of employment
401(k) plan becomes available after 12 months of employment
Company
Abound Health
Abound Health is a healthcare technology software developer dedicated to streamlining a company's entire administrative tasks.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$140M2024-05-03Debt Financing· $140M
Leadership Team
Tim Nguyen
Chief Technology Officer
Tisha Jackson
Chief Operating Officer
Company data provided by crunchbase