PRIORITY CARES HOME SERVICES · 23 hours ago
Tech Refresh Project Manager
Brooklyn, NY 10001
Full-time
Onsite
Senior Level, Lead/Staff
$100/hr - $110/hr
12+ years expPriority Cares Home Services is a New York-based agency dedicated to providing compassionate care to communities across various boroughs. They are seeking a Tech Refresh Project Manager to oversee and manage radio infrastructure and public safety technology projects, ensuring successful delivery across the full project lifecycle while collaborating with various stakeholders.
Elder CareHealth CareHome Health CareMedical
Responsibilities
Serve as a liaison with internal and external IT audit teams, supporting documentation requests, testing plans, remediation plans, and resolution of findings related to Radio Infrastructure Management
Manage project budgets, resources, and planning activities for Radio Infrastructure initiatives
Define project approach, resource needs, roles, responsibilities, and ensure effective utilization of project resources
Develop and review project estimates for schedule, effort, and cost using established models, best practices, and historical data
Create and maintain project charters, scope statements, status reports, risk and issue logs, and other project documentation
Manage projects through the full implementation and development lifecycle, ensuring timely delivery of milestones and deliverables
Identify, manage, and mitigate project risks and issues
Develop and manage project plans and communication plans; track and drive infrastructure solutions
Collaborate closely with executive leadership, internal teams, and external stakeholders
Provide oversight of blended teams consisting of consultants and internal staff; manage vendor relationships
Ensure adherence to PMO methodologies and development standards
Participate in RFP development, vendor evaluations, contract reviews, and selections
Support PMO functions including budgeting, reporting, scheduling, change management, and deliverable tracking
Review and approve project artifacts such as technical requirements, architecture, testing, implementation, and training documentation
Manage training plans, support models, project closeout activities, and knowledge transfer to agency staff
Report project status, risks, and progress to senior management, OTI, and stakeholder agencies
Support continuous process improvement aligned with PMI PMBOK and OTI Public Safety methodologies
Manage special projects and initiatives as assigned
Qualification
Required
Minimum 12 years of experience in a Land Mobile Radio (LMR) communication systems environment
Minimum 10 years of experience in a PSAP 911 dispatch environment
Experience with government LMR communications and NG911 dispatch systems, including multi-agency interoperability
Proven experience as a project/program manager delivering key deliverables to internal and external stakeholders
Strong knowledge of LMR and LTE technologies, including analog and digital radios, conventional and trunked systems, and operation across VHF, UHF, 150 MHz, 700 MHz, and 800 MHz bands
Knowledge of emerging NG911 dispatch technologies and public safety logging and recording systems
Experience with government procurement processes, requirements definition, and acquisition support
Experience managing radio system design, implementation, and integration for 9-1-1 environments
Ability to partner with Enterprise Architects, Infrastructure Leads, Project Managers, Vendors, and Cybersecurity teams to address emerging threats and execute mitigation plans
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite
Experience supporting federal, state, or local government clients
Company
PRIORITY CARES HOME SERVICES
Priority Cares Home Services provides ongoing support and information services.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase