MED-EL · 1 day ago
Billing and Collections Specialist I
Durham, NC
Full-time
Onsite
Entry Level
1+ years expMED-EL Corporation is a global leader in hearing implant technology and research. The Billing and Collections Specialist I ensures optimum reimbursement and works to improve the day-to-day operations of the revenue cycle.
Health CareManufacturingMedicalMedical Device
Responsibilities
Timely responses to internal and external customers
Works as part of a multi-departmental team to provide answers to billing inquiries
Provides a variety of revenue cycle support services in connection to day-to-day operations
Processes and follows up on payer issues with various entities for completion
Researches and resolves account activity
Follows up on outstanding accounts receivable, appeals, and negotiations
Provides communication on the methods and principles used for billing to the customers and resolve concerns
Participates in the flow of the account throughout the revenue cycle process
Maintains accuracy and integrity of the revenue cycle system and accounts therein
Collectively works with team to meet organizational targets
Qualification
Required
Minimum 1 year of revenue cycle experience
Working knowledge of Revenue Cycle systems
Working knowledge of Microsoft Office
Ability to understand and follow HIPAA regulations
Strong attention to detail
Demonstrated knowledge of insurance reimbursement
Understanding of CPT, HCPCS, and ICD-10 coding, electronic claims filing and billing systems, and Microsoft programs
Ability to work well under pressure and with minimal supervision
Effective organizational, problem solving, project management, verbal, and written communication skills
Demonstrated critical thinking, creativity, and problem-solving skills
Located within - or willing to relocate to – Durham, NC
Preferred
DME related experience
Benefits
Medical, dental, and vision coverage available effective on the first day of the month following 30 days of active service.
Health Savings Account
Short term and long-term disability paid by the company.
Company paid life insurance with an option to purchase additional coverage.
FSA Dependent Care
Pet Insurance
Critical Illness
Accident Insurance
PTO – 20 days annual that is accrued each pay period. Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays.
Employee Assistance Program
Company
MED-EL
MED-EL is a hearing implant solution.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2026-01-11
Medical Xpress - latest medical and health news stories
2025-12-12
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