IT Specialist jobs in United States
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Chainguard · 4 hours ago

IT Specialist

Chainguard is a company focused on providing secure open source software for development and deployment. The IT Specialist role is essential for managing the company's IT infrastructure, offering technical support, and ensuring compliance with security standards while collaborating with team members across various time zones.

Cloud SecurityDeveloper ToolsEnterprise SoftwareOpen SourceSecurity
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H1B Sponsor Likelynote

Responsibilities

Prioritize excellent customer service to employees; quick response and proper and accurate feedback on technical problems
Be our on site support for our newly created NYC office by maintaining our network, A/V, and supporting/troubleshooting our IT assets
Work with vendors to order, manage, and ship hardware worldwide
Manage employee lifecycle through onboarding new Chainguardians with tools, systems, and hardware collaborating closely with Chainguard’s HR/Recruiting team
Receives requests through the IT ticketing system, via email, or Slack for assistance on computer related problems including hardware, software, peripheral, and related equipment; determines severity of problems; troubleshoots, resolves or escalates to appropriate technical staff as appropriate
Provides on-call support (some holidays)

Qualification

IT SupportMacOSLinuxIT SecurityMobile Device ManagementCommunication SkillsSelf-MotivatedTeam Collaboration

Required

Experience in IT Support, ideally at a remote or startup environment
Experience with MacOS and Linux
Experience with mobile device management (MDM)
A strong understanding of IT Security best practices and a desire to improve them
Excellent written and verbal communication skills with both technical and non-technical audiences
Some travel required
Ability to be in our NYC office 50% of the work week
Proactively self-motivated and self-starter
Strong ability to cycle between working independently and in a team environment
Motivated and eager to participate in growing and changing environments (often wearing 'many hats')
An eagerness to grow and build a company that's solving an important problem

Benefits

Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.

Company

Chainguard

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Chainguard is a cloud-native development platform that provides low-to-zero CVE container images for building and running applications.

H1B Sponsorship

Chainguard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (2)

Funding

Current Stage
Late Stage
Total Funding
$892M
Key Investors
General CatalystSpark CapitalSequoia Capital
2025-10-23Debt Financing· $280M
2025-04-23Series D· $356M
2024-07-25Series C· $140M

Leadership Team

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Dan Lorenc
Founder/CEO
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Kim Lewandowski
Co-Founder
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Company data provided by crunchbase